Change to e-documents

Step 1:
Open "User Administration"

Open User Administration in e-banking via "Administration > User Administration" and click “User data and address".

Step 2:
Select authorized user

Select the desired authorized user and click on the tab "E-documents".

Step 3:
Adjust status for e-documents

Select the e-document status “Activated, inactive”. You can also determine whether the authorized user should receive normal or extended access to e-documents (you can find out more information about this on the input screen).

Step 4:
Initialing contract document

The status change for e-documents must now be confirmed before you can continue. A second administrator also must initial the adjusted arrangement for the authorized user.

Step 5:
Open extended access authorization

After it has been initialed, select the desired authorized user again under "Access authorizations" and click on "Extended".

Step 6:
Granting access

Click "Edit" and activate access to e-documents per banking relationship.

Click "Next" and then "Confirmation".

Step 7:
Initialing authorization

The changes have now been saved and must now be approved by a second administrator.

Step 8:
Authorized user changes correspondence instructions

After initialing, the authorized user must adjust the correspondence delivery to "Everything electronically" in e-banking under "Mailbox > Direct access > change delivery type for e-documents". Only then is the change to e-documents complete.

From now on, the authorized user will receive his bank documents in electronic format via e-banking.