Entering a new authorized user

Step 1:
Open user administration

Open user administration in e-banking via "Administration > User administration" and click on "New authorized user".

Open user administration

Step 2:
Enter delivery address

Enter the address details and domicile of the authorized person. This must be a delivery address, because the PIN to activate the Access App is sent to this address.

Important: Don't forget to store the mobile number of the authorized user. This will be needed to activate the Access App.

Click "Next".

Enter delivery address

Step 3:
Select banking relationship

Determine which banking relationships the authorized user can access. You can enter individual banking relationships or copy them from an existing authorized user.

You should also define for which current products of a banking relationship the authorization should apply, and also whether future products should also be included automatically. The   symbol is used to display all details of the respective banking relationship.

Click "Next".

Select banking relationship

Step 4:
Assign access authorization

For each banking relationship you should define which services can be used by the authorized user and to what extent.

For "Payments", you can define if the authorized user is allowed to approve these alone or collectively with another person. In addition, the collective authorizations can be assigned to group A or B for further differentiation of the signing options.

Click "Next".

Assign access authorization

Step 5:
Provide authorization for mobile banking

For each banking relationship, select the mobile banking offers that the authorized user is allowed to use.

Click "Next".

Provide authorization for mobile banking

Step 6:
Check details

Check the details entered and the selected access authorizations.

Click on "Confirm".

The contract will now be created for the new authorized user and must be approved by a second administrator (under "Documents and approval").

A letter with the PIN for activating the Access App is automatically sent to the authorized user, granting them access to UBS Digital Banking.

Check details