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My details

Customer service

0848 848 054
Max. CHF 0.08/min.
Monday to Friday,
8:00 a.m. to 6:00 p.m.

E-banking

Digital banking support

24 hours a day, 365 days a year

0848 848 064
Max. CHF 0.08/min.

From abroad
+41 848 848 064

Mobile Banking

Credit card

Customer service

24 hours a day, 365 days a year

Classic / Gold credit card / Prepaid card
+41 44 828 31 34

Platinum credit card
+41 44 828 31 31

Maestro / V PAY

Customer service

Monday to Friday
8 a.m. to 6 p.m.
0800 888 601

From abroad
+41 848 888 601

Account

Customer service

Monday to Friday
8:00 a.m. to 6:00 p.m.
0848 848 054

From abroad
+41 848 848 054

Safe

Customer service

0848 848 054
Max. CHF 0.08/min.
Available 24 hours a day

Access App

KeyClub

KeyClub Customer service

0800 810 600
Max. CHF 0.08/min.
Monday to Friday,
1:00 p.m. – 6:00 p.m.

Pension

Vested Benefits Foundation
Monday to Friday
8:30 a.m.–12 noon,
1:30 p.m.–5:00 p.m.
061 226 75 75

From abroad
+41 61 226 75 75