How do I switch to digital bank documents (e-documents)?

It takes only a few minutes to switch to digital bank documents in e-banking. You can even access your documents on the move with digital banking or UBS Safe.

  1. Log on to e-banking.
  2. Navigate to “Settings” at top right.
  3. Select “Manage document delivery”
  4. Go to the dropdown menu, select “Everything electronically” and save your choice.
  1. Log on to mobile banking.
  2. Go to “Settings & services > Settings & security”.
  3. Select “Documents > Manage document delivery”.
  4. Go to “Dispatch” and select “Everything electronically” to receive digital bank documents.

Electronic credit card statements

To get your credit card statements delivered via e-banking, activate electronic billing now.

If you have still not received any e-documents a month after switching to e-documents, please contact our customer service team. You can find the telephone number on this page.