How do I switch to digital bank documents (e-documents)?
It takes only a few minutes to switch to digital bank documents in e-banking. You can even access your documents on the move with digital banking or UBS Safe.
- Log on to e-banking.
- Navigate to “Settings” at top right.
- Select “Manage document delivery”
- Go to the dropdown menu, select “Everything electronically” and save your choice.
- Log on to mobile banking.
- Go to “Settings & services > Settings & security”.
- Select “Documents > Manage document delivery”.
- Go to “Dispatch” and select “Everything electronically” to receive digital bank documents.
If you have still not received any e-documents a month after switching to e-documents, please contact our customer service team. You can find the telephone number on this page.