How can I challenge a transaction on my credit card statement?

Check your monthly credit card statement and report any discrepancies in writing within 30 days of the billing date.

If you want to challenge one or more of your UBS credit or prepaid card transactions, select the reason for the dispute below (only one choice possible):

Improper bookings following loss/theft of card

Has your card been stolen or lost?

If you a still have the card, please choose one of the reasons below (only one selection possible) and fill out the form.

Send the completed and signed form to:


UBS Switzerland AG
Flughofstrasse 35
P.O. Box
8152 Glattbrugg