I have forgotten the PIN to my V PAY / Maestro card. Where can I order a new PIN?
You can easily order a new PIN in e-banking. Unfortunately, it is currently not possible to order a new PIN in mobile banking.
Order a new PIN in e-banking
- Log in to e-banking.
- Go to “Cards > Self-service > Manage debit cards.”
- Select and confirm the card for which you would like to order a new PIN.
- You’ll receive a new PIN in the post within a few days.
If you do not have e-banking, contact our customer service team or your client advisor. You can find the phone number on this page.