For how long are KeyClub points valid and where can I redeem these points?
KeyClub points (paper checks and ePoints) are valid up to December 31 of the year after the date on which they were issued/credited. For example: If your points are credited in April, these will be valid until December 31 of the following year.
The expiry date of the ePoints can be found in e-banking or in your KeyClub eStore account. In the case of paper checks, the expiry date is printed on the bottom-right corner of the voucher.
Unser Kundendienst steht Ihnen auch für weitere Fragen gerne zur Verfügung. Die Telefonnummer finden Sie in der rechten Spalte.