My KeyClub points have expired. Can I still redeem them?

You can redeem expired KeyClub paper checks as an interest bonus up to three months after the expiry date – or you can donate the amount of the points to our charity organization UBS Optimus. After this time, it is no longer possible to redeem the points.

If you have lost your points, please report the loss by calling 0800 810 600. We will then send you a lost points form. Once you have signed and returned this form to us, we will then be able to replace all of the paper points that are still valid.