Block your credit card

1. Log on to E-Banking.
2. Navigate to “Accounts & Cards > Direct access > Block card”.
3. Select the card you want to block and follow the instructions. The card will then be blocked immediately. You will automatically be sent a replacement card by mail.

1. Log on to the Mobile Banking App.
2. Navigate to “Cards”.
3. Select the corresponding card in the “Credit & prepaid” tab. Tap Menu > “Block card” and follow the instructions. The card will then be blocked immediately. You will automatically be senta replacement card by mail.

Yes, credit card details stored in online shops need to be updated accordingly, which means the expiration date, CVV code and in some cases the card number.

1. Log on to E-Banking.
2. Select “Accounts & Cards > Settings for cards > General > Replace card”.
3. Select the UBS Credit Card / prepaid card for which you want to order a replacement card and follow the instructions.
4. You will automatically be sent a replacement card by mail.

1. Log on to the Mobile Banking App.
2. Navigate to “Cards”.
3. Select the corresponding card in the “Credit & prepaid” tab. Tap Menu > Self-Service for cards > “Order replacement card” and follow the instructions.
4. You will automatically be sent a replacement card by mail.