How can I register for the new 3-D Secure process or use it with a partner card?
With the new 3-D Secure process, you can confirm online purchases via your mobile phone – it is easiest with the UBS Access App. Please select whether you have a credit card (incl. a partner card) with or without a UBS account.
UBS Credit Card with a UBS account
If you have both a UBS Credit Card and a UBS account, you can choose between the following options to use the new 3-D Secure process.
To confirm your online shopping with the app, you first have to activate it. To do so, you need a smartphone, the UBS Access App and your Digital Banking contract number.
- Download the UBS Access App onto your smartphone.
- Open the Access App and enter your E-Banking contract number.
- Follow the instructions.
After you've successfully activated the app, you can use 3-D Secure immediately at participating online shops.
Notice about push notifications
Make sure that push notifications are enabled for the Access App in your smartphone’s settings. Otherwise you won’t receive any push notifications and will have to open the Access App manually to confirm a payment.
Alternatively, you can also use the new 3-D Secure process with an SMS code. To do so, you will need to save your mobile number in UBS Digital Banking. After activation, you will receive an SMS code for every online purchase you make. This SMS code is then used to confirm the card payment.
UBS Credit Card without a UBS account
You can confirm online purchases in the UBS Access App or with an SMS code. All you need is access to your own Digital Banking account. This access is set up automatically when you register for the new 3-D Secure process. You can also manage your card in Digital Banking free of charge.
You have to activate the app before you can use it to confirm your online purchases. To do this, you will need a smartphone and the UBS Access App.
- Download the UBS Access app onto your smartphone.
- Open the Access App and select the contract number under the input field “I only have a UBS credit card and want to use the Access App for online purchases”.
- Follow the instructions.
Alternatively, you can also use the new 3-D Secure process with an SMS code. To do so, you have to link your mobile number to your credit card.
Once you have successfully linked your mobile number to your credit card, you will receive an SMS for every online purchase you make. This SMS code is then used to confirm your card payment.
Note: You need to use the UBS Access App in order to track all of your card transactions in Digital Banking and receive notifications about card debits via Mobile Banking.