How can I quickly increase the available balance on my credit card or prepaid card? 

You can quickly and easily transfer money to your UBS Credit Card or Prepaid Card with the UBS Mobile Banking app, via UBS e-banking, at one of our UBS Multimats or by submitting a payment slip at one of our UBS branches. This allows you to increase the available balance on your card within the space of a few seconds.

Via Mobile Banking

1. Select «Payment to UBS card» in the menu and enter the 16-digit number of your credit card or prepaid card.

2. Enter all other payment details such as the account to be debited and execution date.

3. Check all of the payment details and submit the payment order.

Via e-banking

  1. Select «Cards > Payment to card».

2. Enter all of the requisite details under «Beneficiary». You can then enter the amount you would like to transfer under «Payment details».

3. Please make sure that the execution date is set to the current date and the «Single booking» option has been selected in order to ensure that the payment is executed immediately.

Using a Multimat

  1. Insert your UBS Debit Card (V PAY/Maestro) or UBS Customer Card into the Multimat and select “Domestic payments».
  2. Select «Payment to card».
  3. Enter the 16-digit credit card or prepaid card number and amount, and set the execution date to the current date.

Please call our customer service team if you have any questions or encounter any difficulties. We are here for you 24 hours a day. You can find our telephone number in the right-hand column.