The main points in a nutshell:

Various factors play a central role in the development of a new business model.

  • For a new company to be successful, a good idea alone is not enough.
  • You also need a viable business model, including a target group analysis.
  • The distribution channel, revenue model and resources available must also be carefully considered.
  • UBS will help you set up your business with proven expertise and practical recommendations.

Why a good idea alone does not guarantee success

Do you have an innovative idea for a product or service? It’s a good start, but it’s not enough by itself. Now you need to turn the idea into a viable business model. How you create value with your idea, generate revenue and achieve sustainable growth are crucial to success. A viable business model can only emerge when it is clear which specific problem you are solving for customers, through which channels your offer reaches them, how your services can be provided efficiently and how you ultimately earn money in the long run.

The business model – definition and differentiation

First of all, it is important to clarify what is meant by a “business model” and how it differs from related terms such as “business idea”, “business plan”, or “business case”.

  • Definition of a business model: A business model describes the fundamental principle by which a company creates, delivers and measures value. It is defined as follows: “A business model describes the basic principle of how a company generates added value in economic, social, cultural or other contexts.”
  • Definition of a business idea: The business idea is simply the starting point for a product, a service or a technological approach. It is based on the core idea: “We can solve problem X by ...”
  • Definition of a business plan: The business plan is a detailed document that describes how the business idea will be realized, including market analysis, marketing and sales planning, financial and liquidity planning, risk analysis, etc. It builds on the business model and sets out the implementation and financing goals.
  • Definition of a business case: A business case is a profitability calculation for a specific investment or project on a cost-benefit basis across its entire life cycle. 

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Key aspects of a business model

For a business model to exist not only on paper but also work and create value in the real world, it should take a number of factors into account. At its core, it is about a coherent, verifiable interplay of customer benefits, the market, financial returns and implementation strategy.

Value proposition – the core of the business model

The value proposition is a company’s main promise to its customers. It describes the specific benefits a product or service offers – and why this particular offering is the best choice. A persuasive value proposition is much more than an advertising slogan: it is based on addressing real customer needs, clear differentiation from competing offers and generating tangible added value for the target customers.

For it to be effective, it should meet four key criteria:

  • Uniqueness: Your offering stands out clearly from the competition – whether through innovation, quality, service or customer experience.
  • Relevance: It addresses a specific problem or need that the target group has, and offers a solution that creates genuine added value.
  • Clarity: The benefit is immediately apparent – without the need for any jargon or an explanation.
  • Availability: Customers immediately know how to purchase or use the product or service.

Target group analysis – the first step to market success

Identifying your target customers is one of the key steps in developing a business model. Only businesses who know their potential customers well enough can tailor products, services, marketing and sales specifically to their needs, behaviors and preferences.

Target customers can typically be defined based on various criteria:

  • Demographic characteristics: age, gender, education level, income, profession, etc.
  • Geographical characteristics: region, city or country, etc.
  • Psychographic characteristics: interests, values, lifestyle, attitudes and hobbies
  • Behavioral characteristics: shopping habits, level of usage, brand loyalty, price sensitivity or media consumption

Companies do not address individuals, but groups with similar preferences. This has several advantages: Marketing campaigns can be managed more precisely, sales opportunities increased and wasteful spending reduced. This saves time and costs, and ensures you reach customers where they can actually be engaged.

Distribution channels – how the product reaches customers

Choosing the right distribution channels is crucial for a successful business model. They determine how a company interacts with its (potential) customers and offers its products or services – and how customer relationships can be maintained over time.

Distribution channels fulfill several functions: They affect not only sales and marketing but also customer care and loyalty. Depending on the business model, physical and/or digital channels may be considered:

  • Physical channels
    These include traditional points of sale such as retail stores, pop-up stores, showrooms, trade fairs and events.
  • Digital channels
    Digital channels include company websites, social media platforms, online marketplaces, apps and email marketing. The key is to combine these channels in a meaningful way and align them with the identified target groups. This creates a consistent customer experience that fosters trust and repeat sales. A targeted channel strategy contributes significantly to achieving sales goals as efficiently as possible and strengthening customer loyalty in the long term.
  • The revenue model – how companies make money
    The revenue model describes how a company generates income. It answers the central question: How much do customers pay for the product or service, how often, and why? The revenue model is closely related to the characteristics of the product or service, the target customers, the chosen distribution channels and the overall corporate strategy.

Typical forms include: 

In practice, many companies combine different revenue models to diversify their earnings base. It’s crucial that the chosen revenue model fits the value creation logic of the business and reflects customers’ willingness to pay.

Key resources – without them, ideas are only theory

Putting a business model into practice can only work when you use the right resources. Resources are all the material and immaterial assets a company needs to create its offer. This includes machines and raw materials, as well as patents, employees and financial resources. They form the foundation with which a company creates, markets and distributes its products or services.

Cost structure – the key to sustainable profitability

A company’s costs include all the expenses necessary for operation and growth. A clean and comprehensive cost analysis is crucial for pricing, profitability and strategic planning opportunities.

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Scaling a business model

A business model that works but isn’t scalable can only grow to a limited extent and cannot realize its full potential.

The following factors affect how scalable a business model is:

  • Cost structure: Fixed costs should be as low as possible so higher sales lead to better margins.
  • Technology and automation: Processes should be automated as much as possible by using available technologies.
  • Reproducibility: A well-thought-out business model can also be successfully replicated for new markets and target groups.
  • Sustainability: Scaling must not come at the expense of quality, cost structure or required resource deployment.
  • Innovation: A business model must be continuously adapted and updated so it remains competitive and generates sustainable customer value.

Methods for developing business models

Developing a business model is not a one-time event, but an iterative process. Structured approaches help test hypotheses quickly, reduce risks and make more reliable decisions. The following three methods are typically used for a systematic approach.

Business model canvas – making the model visible

The business model canvas is a strategic management tool for the visual representation and analysis of a business model. It comprises nine core components: customer segments, value proposition, channels, customer relationships, revenue streams, key resources, key activities, key partners and cost structure.

In practice, the model is often used in the form of a large poster or digital board. Teams fill in the individual fields with their hypotheses and ideas in order to then play through, question and adapt various scenarios and combinations. Canvas is explicitly recommended as a tool in innovation management, as it provides a structured yet flexible framework for creative business model development.

This method is particularly suitable for startups and SMEs that want to visualize, review or realign their model, for example, to expand into new markets or adapt existing offerings.

SWOT analysis – recognize strengths, manage risks

The SWOT analysis systematically identifies the strengths, weaknesses, opportunities and threats of a company or a project. It is a strategic instrument that systematically answers questions such as: “What are we particularly good at?”, “Where is something lacking?”, “What trends or markets are opening up?”, “What dangers are there?” 

The method combines an internal analysis of resources, competencies and processes with an external consideration of the competition, market and environment. Concrete strategic options and recommendations for action can be derived from the results when they are analyzed.

The SWOT analysis is useful for all companies that want to understand their starting position before developing a strategy.

Lean startup – learn quickly, adjust purposefully

The lean startup method focuses on quickly developing a market-validated product or business model with as few resources as possible. It’s based on the principle: build > measure > learn. An iterative concept that focuses on rapid learning and continuous adaptation instead of long-term planning.

The focus is on the so-called Minimum Viable Product (MVP). This refers to a prototype used to gather real customer feedback. Based on these insights, the product or service is adjusted (referred to as the “pivot”) or further developed. The goal is to find out whether a business model is marketable in short cycles.

This agile approach is particularly suitable for technology-oriented startups and innovative young companies.

General tips on developing a business model

Regardless of the industry, target audience or product, some general tips can be derived that help in developing a successful business model. 

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Conclusion: the business model – stable and well thought out

The seed of every new company is an idea that leads to success thanks to a viable business model.

  • A successful business model is aimed at a precisely defined and segmented target group.
  • Other success factors include the distribution channel, revenue and resource planning.
  • An innovative business model sustainably incorporates the planned development and innovation of the company.

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