Benefits and services

One card – countless opportunities

With your credit card, you’ll enjoy many attractive benefits – both in Switzerland and abroad.

You’ll receive personal support from our specialist team that’s there for you around the clock.

They’ll answer all your questions about your UBS Platinum Credit Cards and offer many useful services:

  • Card blocking
  • Support in emergency situations
  • Concierge service, e.g., hotel and restaurant reservations, ticket purchasing, flower delivery and gift services

You can call the Platinum Assistance Center anytime at +41 44 828 31 31.

We reward you for using your UBS Platinum Credit Card by giving you valuable points every quarter. You can redeem these 1:1 like cash with our partners, either online in the KeyClub eStore or as paper checks directly in-store with the KeyClub partners listed.

For every 1,000 Swiss francs you spend, we’ll give you 6 bonus points.        

More about UBS KeyClub:

With your UBS Platinum Credit Card, you and your family can travel safe and relaxed in the knowledge that you’re covered. Our travel insurance includes:

  • Travel and aviation accident insurance*
  • Travel cancellations or interruptions
  • Delayed flights
  • Theft, loss or damage of luggage
  • Damage to goods paid for using a UBS Credit Card*
  • Cover for medical costs abroad
  • Car rental (Collision Damage Waiver)*

Your UBS Platinum Card gives you access to over 1,200 airport lounges worldwide with the Priority Pass. Lounges are the ideal place to relax and have a bite to eat if you're early for your flight or it's delayed.

How you benefit: The Priority Pass grants the main and partner card four lounge entries per year.

For more entries for yourself or those traveling with you, you only pay EUR 22 per person per visit.

Clicking the link will take you to an external website. By clicking the link you understand and acknowledge that third parties can infer the existence of a client relationship between yourself and UBS.

E-Banking and Mobile Banking

With UBS E-Banking and the UBS Mobile Banking App, you can securely access your card information such as your most recent transactions, your balance and statements anytime and anywhere.

If your card is lost or stolen, you can block your UBS Credit Card directly in the app or in E-Banking. You’ll receive a replacement straight away. If your credit card is defective, you can request a new one free of charge.

Our push notifications, text messages and emails ensure you always have an overview of your spending.

Access App

Many online shops use 3-D Secure to ensure risk-free card payments. Thanks to our app, you can approve your payments easily and securely.

Up to three additional cards for you and your family are included in the price of your Visa or Mastercard® UBS Platinum Credit Card. These credit cards are available in Swiss francs, euros or US dollars.

Thanks to the latest chip technology and PIN functionality, you can pay securely worldwide. Using the contactless function, you can even pay for amounts under CHF 40 without having to enter your PIN.