A brief guide to the most important points

  • Companies should regularly perform a critical review of their business model.
  • Market changes, technological progress, regulatory changes or crises can have a considerable impact on the success of a company.
  • Company owners who recognize these changes early on and continuously optimize their business model will strengthen the resilience of their company and ensure its long-term success.

Checking a company’s future viability

Times are changing – and so are the prospects for the success of companies’ business models. If the market, its environment or the company’s own capabilities change, the business model must be modified. The process of putting a business model to the test involves several steps for companies:

Conducting an analysis

A thorough internal – and possibly also external – analysis of the company’s strengths, weaknesses, opportunities and risks can help to determine what resources and capabilities are available for adapting the business model. This SWOT analysis (Strengths, Weaknesses, Opportunities and Threats) is a strategic planning tool that can be used across all industries.

Setting clear goals

It is important to set clear goals and milestones for adapting the business model, for example in terms of structure, culture or employees. These goals should be specific, measurable, achievable, relevant and time bound.

Implementation with external advice

The advantages of obtaining external support for change management are obvious: Change experts bring specialized knowledge and experience to the table. They understand the complexity and interactions of change, can ask the right questions and are familiar with proven methods that will make the transition as smooth as possible. They can also act from an objective and unbiased perspective.

Conducting regular reviews

Companies should continuously examine how well the new model is working and make any necessary adjustments to ensure that it meets changing market conditions. Identifying and analyzing trends and new customer requirements early on makes it possible to tap into growth potential.

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Reasons for reorganization

There can be several different reasons that prompt a company to question its existing business model.

Recognizing risks at an early stage

It is not easy for entrepreneurs to always make the right decisions for their company. It is difficult to keep an eye on the competition while recognizing important market changes at an early stage. That is why many companies apply a strategic risk management system to monitor the most important company-specific risks. This is planned by the company management and anchored throughout the company. For large companies, this precautionary measure is even required by law. Scenario analyses provide management with a basis for better assessing the impact of environmental, social or regulatory risks.

The consequences if risks are not recognized

Companies that fail to adapt their business model early enough run the risk of not being viable in the long term. The following direct consequences may arise:

Strengthening resilience by continuous optimization

The ability of companies to deal with and recover from challenges, changes and crises falls under the term “resilience”. Resilient organizations are less at risk of being overwhelmed by change. They are also able to react quickly to unforeseen events. A resilient new business model is created when business strategies, plans and processes are continuously reviewed and adapted.

Tips for adapting a business model to ensure greater resilience

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Customer centricity is key

It is vital for companies to focus on their customers. Companies can find out what customers want by carrying out targeted interviews to obtain customer insights, for instance. Qualitative and quantitative market research and comparisons with competitors and industry standards can be used to identify new needs and trends and measure success. Companies can implement management tools to clearly visualize the business model and its components.

They can check the feasibility of ideas and initially test concepts on a small scale in pilot projects before gradually integrating them into the company’s daily business and enhancing them on the basis of feedback. This process of iterative improvement requires ongoing monitoring and the definition of measurable targets and KPIs. It can be useful to invest in modern infrastructures such as clouds and digital data management, and to take these investments into account in long-term investment planning via technology roadmaps. Companies should pay attention to the scalability of their processes so that they can flexibly adapt their business to new dimensions.

As sensible as it may be to define clear structures and responsibilities, it is also necessary to question the organizational structure from time to time. Ideally, the chosen structure should enable a company to dynamically transform its business model while maintaining a balance between creativity and feasibility. 

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