Six tips on how to use your debit and credit cards to maintain flexible control over your accounts.
Stay updated in real time – activate notifications of card movements
You bought something online with your credit card and want to be sure your card was debited the correct amount? Or you paid with your debit card and want to check the charge?
Activate push notifications and you’ll be informed of your card movements.
Act quickly in an emergency – immediately block your card
Someone stole your wallet? Or maybe you lost it? Block your credit and prepaid cards, as well as your debit card online via e-banking and mobile banking. A replacement card will be ordered for you automatically after the card has been blocked.
Plan larger expenditures more flexibly – increase your card limit
You're about to book a trip or make a larger purchase, but your credit card limit is too low or almost used up? In e-banking and in the Mobile Banking app, you can transfer funds quickly and easily to your card and instantly increase your available amount.
Save on costs and paper – get your credit card statements electronically rather than by post
Do you want to organize your finances more simply? Access your credit card statements electronically and securely in e-banking – automatically saved for you.
Forgot your PIN code – request a new PIN for free
Have you forgotten the PIN to your card? No problem. Simply order a new PIN code in e-banking for credit and prepaid cards, as well as for debit cards.
Quickly fix a defective card – just ask for a replacement
Has your credit or debit card stopped working? Simply order a replacement card directly in e-banking or mobile banking. Your old card will be blocked automatically.