Download and activate the app

2. Activate the Access App

There are two ways to activate the app:

  1. With an activation PIN
  2. With the Access Card and card reader or the Access Card Display

3. Use the Access App

  • Login: select “Access App” when logging in to Digital Banking
  • Online purchases: confirm credit card payments
  • Payment approval: confirm new payees

All the functions of the UBS Access App

E-Banking Login

  • Convenient login without a card reader – but just as secure
  • Automatic security check of your smartphone before every login
  • For private and business clients

Mobile Banking Login

  • Convenient login without a card reader – but just as secure
  • Automatic security check of your smartphone before every login
  • Mobile use of all the E-Banking functions – and more, e.g. the practical scan function for payment slips
  • For private and business clients

Security messages

  • Push notifications about security-related events – such as changes to your password or your notifications
  • For private and business clients

Confirm online purchases

  • Secure approval of credit card payments online
  • No 3-D Secure password required
  • For private clients

Additional safety check:

  • Approve payments to new recipients
  • Confirm modifications to security settings or contact details

Note: Confirmation of payees using the Access App will be introduced gradually and will only be available to you at a later time if need be.

Identification by the hotline

  • Call the hotline
  • Receive a push message on your mobile phone
  • Log in to the Access App and retrieve the one-time code
  • Communicate the code to the UBS employee
  • After validation of the code, the identification process is complete

Here's how easy it is to log in with the Access App

E-Banking Login

Mobile Banking Login


How to register for the Access App

Access App registration with activation letter

Access App registration with the Access Card

Requirements

  • Smartphone or tablet with iOS, version 11 or higher, or Android, version 7 or higher
  • Mobile number for security messages stored in Digital Banking

Requirements

  • Access Card Display, Access Card or Access Key with card reader for activation
  • Smartphone or tablet with iOS, version 11 or higher, or Android, version 7 or higher

High UBS security standards

  • A PIN of your choice protects the Access App – even if you lose your smartphone.
  • The Access App always checks the security of your smartphone before you log in to Digital Banking.
  • The security code for the login is calculated automatically and transferred directly to UBS. The data transmission is protected by multi-level security.
  • The Access Card is always up to date and offers optimum protection.
  • Additional safety check: new payees need to be confirmed once

Frequently asked questions