Ready for mobile banking

Set up your mobile banking and you can take care of your banking on your smartphone, whenever you want and wherever you are. We’ll show you how.

Download the app and go

Download the UBS Mobile Banking app to your smartphone, log in and follow the registration procedure in the app.

Simple and secure login

With the UBS Access app, you can easily and securely log in and use all functions of the UBS Mobile Banking app. Just download the app, register, and you’re ready to go.

For your security, you will need to use a card reader to register in the Access app. Once you have registered, you can simply log in through the app. You will only rarely need your Access Card and card reader after that for additional security checks, e.g. when making a payment to a new recipient.

Set up your personal home screen

The homepage shows you all your most important functions at a glance. Select you favorites on the home screen under «Add favorite»

Here’s how

Always on top of your account

Under “Settings”, you can adjust the settings of the accounts, cards, custody accounts and portfolios that you would like to access via the app.

Manage your cards in the app

With the UBS Mobile Banking app, you are in full control of your money at all times. The overview of your credit card account gives you an immediate view of all current transactions, the available amount and your monthly statements, which you can pay directly in the app.

Self-Service
If the amount available on your credit or prepaid card is not enough, you can increase it conveniently in the Mobile Banking app if you’re on the go. You can also block any lost or stolen credit or debit cards directly in the app anywhere you are.

Block credit and debit cards yourself in an emergency

Block a debit card

  1. Open the Mobile Banking app.
  2. In the menu, select “Accounts & cards > Cards”,
  3. Select "Debit".
  4. Select the card you want to block,
  5. Select “Block card” and confirm by tapping “Next”.
  6. A replacement card will be sent to you automatically.

Block a credit card

  1. Open the Mobile Banking app.
  2. In the menu, select “Accounts & cards > Cards”
  3. Select “Credit & prepaid”.
  4. Select the card you want to block,
  5. Then select “Block card” in the menu at the bottom of the screen, and confirm by tapping “Next”.
  6. A replacement card will be sent to you automatically.
Increase available amount on credit and prepaid cards
  1. Open the Mobile Banking app.
  2. In the menu, select “Accounts & cards > Payment to UBS card”.
  3. Select the card you want to transfer money to,
  4. Enter the amount and click "Next".
  5. Check the payment and submit.
Change debit card limit
  1. Open the Mobile Banking app.
  2. In the menu, select “Accounts & cards > Cards”.
  3. Select "Debit".
  4. Go to “Limits” and adjust the daily and monthly limit.
  5. Confirm by tapping “Done”.
Restrict region of use of debit card
  1. Open the Mobile Banking app.
  2. In the menu, select “Accounts & cards > Cards”.
  3. Select debit.
  4. In the card details, select “Region” and select the appropriate restriction of your card’s region of use.
  5. Confirm by tapping “Done”.

Regions of use can only be restricted for Maestro debit cards.
 

Conveniently pay by scanning a payment slip

No need to type out long reference numbers. Simply scan a payment slip and confirm the payment directly in the app.

Simply scan and pay

No need to type out long reference numbers anymore: scan your payment slips

  1. Open the Mobile Banking app.
  2. In the menu, go to “Payments > Scan payment slip”.
  3. This will automatically open the camera app and you can scan the payment slip.
  4. All important information including the reference number are automatically recognized and displayed on the screen.
  5. If you’re logged in with the Access app or Access Card, you can make the payment then and there.

If you’re logged in with your password, you can save the payment and execute it later.

Always know what’s going on with your account and card

Don’t miss a thing thanks to push notifications on your smartphone, which alert you immediately when your cards or accounts have been debited, for example.

Here’s how

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