With nearly 73,000 employees working in 50 countries and representing 145 nationalities, we have the global presence, experience and range of business activities to have real impact on a global scale.
This infographic shows our global workforce at a glance. We have 71,385 employees, counted on a full-time-equivalent basis. By headcount, that number is 72,779. 40% of our workforce is female, and 60% is male. Employees come from 50 countries, 145 nationalities, they speak 162 languages and have 8 years of service on average. 29% of employees work in Switzerland, 30% in the Americas, 21% in Asia Pacific and 20% in Europe, Middle East and Africa. 18% of our employees are under age 30, 60% are between 30 and 50, and 22% are over age 50. This data was calculated as of 31 December 2021 on a headcount basis of 72,779 internal employees only.
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Our 2021 Sustainability Report discusses workforce composition, people management priorities and relevant processes in much greater detail than is possible here, and the appendix contains additional data. Have a look at the “What we do for our employees” chapter and “Workforce by the numbers” in Appendix 3 for details.
We find that diverse teams drive innovation and better decision-making, and that they better understand (and relate to) our equally diverse clients’ needs. In the same way, an inclusive workplace makes UBS a better place to work for all of us. That’s why we aim to shape a diverse and inclusive organization that is innovative, provides outstanding service to our clients and offers equitable opportunities so that all of us can thrive.
We take a broad approach to DE&I, focusing on a range of aspects such as inclusive leadership, age, gender, race and ethnicity, LGBTQ+, disability and veterans. Within that, increasing the representation of women and ethnic minorities, especially in management roles, is a near-term priority, with hiring, developing and “belonging” as areas of focus.
This infographic describes our gender and ethnic minority diversity aspirations. We want to have a 30% representation of women at Director and above, and a 26% representation of ethnic minorities in the US and UK at Director and above by 2025. As of end 2021 we had 26.7% female representation at Director and above, 20.1% US and 21.3% UK representation of ethnic minorities at Director and above.
Our employees want to have an impact – within the firm, and in society – and they want to be actively engaged in shaping our identity, direction and daily work life. That’s why we regularly seek employees’ views through surveys on topics such as engagement, work environment, talent management, health and well-being, and diversity. Their responses have directly influenced the development of our purpose, our new performance management approach and our increased focus on innovation, sustainability and impact.
This infographic highlights some employee survey results. 76% of employees participated in 2021. We had an employee Net Promotor Score of +21% and a line manager effectiveness score of 77%. 70% of employees were satisfied with our talent management practices and 83% recognized our positive work environment.
"Our employees are spread across the globe, with 29% in Switzerland, 30% in the Americas, 21% in APAC and 20% in EMEA. In 2021, 1,506 employees moved to a role in a different business division; 331 moved to a role in another region."