Despite our commitment, we may not always be able to fulfill your expectations as a (potential) client. Please get in touch so we can address your concerns and find a solution. Making a complaint is free of charge.
There are three ways you can submit a complaint:
With a complaint form
Directly to your client advisor or their supervisor – orally or in writing
With a letter of complaint to management
Send your complaint to:
UBS Switzerland AG
Management / Quality Feedback
Upon receiving your complaint, we will contact you within four working days. Thank you for your understanding.