How do I prevent card fraud? How do I use my credit card securely?

Our credit cards and prepaid cards use state-of-the-art technology and meet the highest standards of security. We also apply the maximum level of security when it comes to shopping online.

Whether you’re traveling, in your local store or online: If you follow the tips provided by our security guide (PDF, 59 KB), you’ll be on the safe side.

The police, banks and card associations have created a website on the subject of card fraud. On, you can find further practical tips for protecting yourself against card fraud, and what to do should the worst happen.

Please call our customer service team if you have any questions. We are here for you 24 hours a day. You can find our telephone number in the right-hand column.