Latest News
Communication, 29 March 2023
An excellent customer experience and a stronger Swiss financial center
Dear Customers,
The combination of the two leading Swiss banks – which together can look back on more than 300 years of business activities – is of historic significance. It brings together two global companies with complementary strengths and profiles, and a deep mutual understanding of each other’s banking business. This step will further strengthen the Swiss financial center, reinforce our position as the leading universal bank in Switzerland, and is in line with our existing strategy: to continuously improve your customer experience.
What does this mean for you?
This combination will create a stronger organization that we firmly believe will serve your best interests and be sustainable over the long term. You will continue to benefit from UBS’s network and capabilities. And you can remain confident that we will always be by your side unreservedly as a secure and reliable partner.
In the future we will continue to do everything we can to provide you with first-class customer service that achieves above-average results. This is the guiding principle we will follow as we carefully plan and implement the combination.
Our promise to you: offering you excellent customer experience remains our main incentive.
Your questions, our answers
Although we do not yet have all the answers to your questions, we will do our utmost to keep you informed transparently here on this website.