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Card reader / Access Card: Broken / lost / blocked

Blocking a V PAY / Maestro Card

Challenging a credit card statement

E-Banking: Problems logging in

Blocking your credit card

All support topics

Phone contact for private clients

General queries, information and appointments

We’ve compiled a list of frequently asked questions about your banking transactions.

To the support subjects

Subject	Subject	Number	Number	Opening hours	Opening hours
Subject	General queries, account balance, information	Number	0848 848 054	Opening hours	Monday to Friday 8:00 a.m. – 6:00 p.m.
Subject	Advice for wealth management clients	Number	061 276 38 10	Opening hours	Monday to Friday 8:00 a.m. – 6:00 p.m.

Make a non-binding appointment or come see us at a branch near you.

Digital Banking Support (E-Banking / Mobile Banking / Apps)

We’ve compiled a list of frequently asked questions about Digital Banking.

Subject	Subject	Number	Number	Opening hours	Opening hours
Subject	Digital Banking Support	Number	0848 848 064	Opening hours	Available around the clock
Subject	UBS TWINT	Number	0848 000 376	Opening hours	Available around the clock

Blocking a credit card

Block your card anytime and free of charge on E-Banking or Mobile Banking.

Blocking a credit card

Card	Card	Number	Number	Opening hours	Opening hours
Card	Credit Card Classic / Gold / Prepaid Card	Number	044 828 31 35	Opening hours	Available around the clock
Card	Platinum Credit Card	Number	044 828 31 31	Opening hours	Available around the clock

Blocking a V PAY / Maestro / Client Card

Block your card anytime and free of charge on E-Banking or Mobile Banking.

Blocking a V PAY / Maestro Card

Card	Card	Number	Number	Opening hours	Opening hours
Card	V PAY / Maestro Card UBS Client Card	Number	0848 888 601	Opening hours	Available around the clock

Questions about UBS KeyClub

Subject	Subject	Number	Number	Opening hours	Opening hours
Subject	General inqueries about KeyClub	Number	0800 810 600	Opening hours	Monday to Friday 1:00 p.m. – 6:00 p.m.
Subject	Questions about KeyClub orders	Number	0800 810 610	Opening hours	Monday to Friday 1:00 p.m. – 6:00 p.m.

Vested Benefits Foundation (Pillar 2)

Subject	Subject	Number	Number	Opening hours	Opening hours
Subject	UBS Vested Benefits Foundation	Number	061 226 75 75	Opening hours	Monday to Friday 8:30 a.m. – 12:00 p.m. 1:30 p.m. – 5:00 p.m.

Phone contact for corporate clients

General queries and advice

Our corporate client support will help you with your banking issues around accounts, cards, financial investments, foreign exchange and payment transactions.

Subject	Subject	Number	Number	Opening hours	Opening hours
Subject	Corporate Client Support	Number	0844 853 004	Opening hours	Monday to Friday 7:45 a.m. – 6:15 p.m.

Feel free to make a non-binding appointment.

Make an appointment

Digital Banking Support (E-Banking / Mobile Banking / apps)

We’ve compiled a list of frequently asked questions about Digital Banking.

Subject	Subject	Number	Number	Opening hours	Opening hours
Subject	Digital Banking Support	Number	0848 848 064	Opening hours	Available around the clock
Subject	UBS TWINT	Number	0848 000 376	Opening hours	Available around the clock