Order a replacement credit card
If your credit/prepaid card is defective, you can order a replacement card free of charge in E-Banking or Mobile Banking.
Tip: If your card was lost or stolen, use “Block a card” option in your UBS Mobile Banking App or in E-Banking. Your replacement card will be issued automatically than.
On your smartphone
Log in to the Mobile Banking App
Tap Cards

Choose Credit & Prepaid tab, then tap the card you’d like to order replacement card for

Navigate to Menu > Self-service for cards

Tap Order replacement card and follow the instructions

Follow the instructions

A replacement card will automatically be sent to you by mail.
On your computer
Log in to E-Banking
Navigate to Accounts & Cards > Settings for cards > General > Replace card

Select the card for which you want to order replacement
Follow the instructions

A replacement card will automatically be sent to you by mail.
Card details
Contact us
Contact us