How can I top up my prepaid card?

You can load up to CHF 10,000 or EUR 8,000 of card credit onto your prepaid card. The easiest and fastest way to top up is in e-banking or by using mobile banking.

You can top up in the following ways.

  1. Log in to e-banking. 
  2. Go to “Cards > Payment to card.”
  3. Choose the account and then the prepaid card you want to top up
  4. Fill out the other payment details.
  5. Confirm the beneficiary if you’re prompted to do so.
  6. The credit will be loaded onto your prepaid card in a few seconds, on any day, at any time (24/7).

You can also top up your prepaid card on the go. Please note: before you can top up your prepaid card via the Mobile Banking app, you must top up using e-banking at least once.

  1. Log in to UBS Mobile Banking.
  2. Go to “Accounts & Cards > Payment to card.”
  3. Select the prepaid card you want to top up.
  4. Fill out the other payment details.
  5. The credit will be loaded onto your prepaid card in a few seconds, on any day, at any time (24/7).

If you receive your transaction overview in paper form, you can use the enclosed payment slip to top up your prepaid card.

Simply fill in the amount you want to top up. The amount will be on your prepaid card within two working days (Monday to Friday).

At many of our branches, you can use a Multimat to take care of your banking transactions.

  1. Use a UBS Customer or Debit Card for the top-up.
  2. In the main menu, select “Enter payment/standing order.”
  3. Enter the 16-digit number on your prepaid card.
  4. Enter the account to be debited and the payment details.
  5. Check the payment details and confirm the payment.
  6. The credit will be loaded onto your prepaid card in a few seconds, on any day, at any time (24/7).