Order a replacement debit card

If your debit card is defective, you can order a replacement card free of charge in E-Banking or Mobile Banking.

Tip: If your card was lost or stolen, use “Block a card” option in your UBS Mobile Banking App or in E-Banking. Your replacement card will be issued automatically than.

Block your debit card

How to order a replacement debit card?

On your computer

Log in to E-Banking

Navigate to Accounts & Cards > Settings for cards > General > Replace card

E-Banking Screenshot Settings: Replace card option

Select the card for which you want to order replacement

E-Banking Screenshot: Select the card

Follow the instructions

E-Banking Screenshot: Follow the instructions

A replacement card will automatically be sent to you by mail.

Further support options

Check out this selection of frequently asked questions