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Human guided. Digitally informed.

Why employees still prefer one-on-one financial support—with online resources

UBS Workplace Voice, Issue 7, reveals five emerging insights shaping employees’ financial needs and expectations. As digital tools become more common, employees are increasingly comfortable learning online—but when it comes to making important financial decisions, they still prefer human guidance.

In today’s complex financial landscape, employees want digital resources that inform and educate. But confidence, clarity, and reassurance often come from personal conversations with a financial professional.

The report highlights:

  • Employees continue to prefer human financial guidance, even as digital tool usage increases
  • Personalized support matters, as many employees lack foundational financial knowledge
  • Retirement planning and equity compensation benefits are widely misunderstood
  • Financial education is linked to greater confidence and satisfaction
  • Wealth transfer and inheritance planning are emerging as growing financial concerns

Read the report to discover seven valuable steps employers can take to support employee financial well-being.

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Expiration date: 5/22/2026 Review code: 4523685

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