When we begin business with a new client we send a welcome pack containing important information about our services, some of which is required by law. The information referred to in that pack can be found below. We may update it from time to time.
Any questions? Email our legal team in London on OL-IBTerms-EMEA@ubs.com
UBS investment bank entities in EMEA
Terms of business
Our terms of business for professional clients and eligible counterparties including country-specific provisions:
Electronic Trading Terms
Additional terms that apply where you connect to our trading systems electronically:
Terms of business for deposits
Our terms of business for term deposits accepted by UBS:
Information about us
UBS Investment Bank: Information about UBS investment bank entities in EMEA:
Guarantee: The text of UBS AG’s guarantee in favour of certain counterparties of UBS Europe SE:
Our systematic internaliser: Information about our systematic internaliser:
Allocation and marketing of securities: The principles we apply when allocating and marketing securities offerings in our investment bank.
MiFID II best execution reporting: Links to UBS Best Execution Reports as required under MiFID II:
MiFID order handling & execution policy: Information about our MiFID order handling & execution policy:
MiFID order handling FAQs: Frequently asked questions about the consents and instructions we ask you to give us when handling your orders:
Product General Procedures: Information on when, where and how we deliver best execution in the EEA for different products:
Execution venues: A non-exhaustive list of execution venues we use:
Complaints: information about how we handle complaints about our products and services:
Disclosures and Risk Warnings
How we use data: The information we collect when interacting with our clients, and how we use it.
FX Last look disclosure: Disclosure about usage of last look in our FX business:
Rates and credit last look disclosure: Disclosure about usage of last look in our rates and credit businesses:
FX Algo disclosure: Disclosure about FX execution algorithms:
General disclosure: General disclosure about our business, your orders and the conflicts we face in handling them:
Conflicts of interest policy: Information on our conflicts of interest policy:
CASS: Information about how we hold your assets and money required under the FCA’s "CASS" Rules.
Title transfer collateral arrangements: Information about the general risks and consequences of entering into title transfer collateral arrangements:
Consequences of categorisation as a professional client or an eligible counterparty: Disclosure for clients who “opt up” to elective professional client or eligible counterparty status:
Product Descriptions and Risk Warnings: Guidance on and warnings about the risks associated with designated investments.
Barrier Options: Information on our practices with respect to barrier options.
Canadian process agents: our Canadian process agents, required for clients who are subject to Canadian securities laws:
This information is not a solicitation to engage in investment activity in any jurisdiction.