Our terms of business.


When we begin business with a new client we send a welcome pack containing important information about our services, some of which is required by law. The information referred to in that pack can be found below. We may update it from time to time.

UBS investment bank entities in EMEA

Terms of business

Our terms of business for professional clients and eligible counterparties including country-specific provisions:

Electronic Trading Terms

Additional terms that apply where you connect to our trading systems electronically:

Terms of business for deposits

Our terms of business for term deposits accepted by UBS:

Information about us

UBS Investment Bank: Information about UBS investment bank entities in EMEA:

Guarantee: The text of UBS AG’s guarantee in favour of certain counterparties of UBS Europe SE:

Our systematic internalisers: Information about our systematic internalisers:

Securities offerings

Allocation and marketing of securities: The principles we apply when allocating and marketing securities offerings in our investment bank.

Regulatory Information

MiFID II best execution reporting: Links to UBS Best Execution Reports as required under MiFID II:

MiFID order handling & execution policy: Information about our MiFID order handling & execution policy:

MiFID order handling FAQs: Frequently asked questions about the consents and instructions we ask you to give us when handling your orders:

Product General Procedures: Information on when, where and how we deliver best execution in the EEA for different products:

Execution venues: A non-exhaustive list of execution venues we use (outside UBS and our own systematic internalisers)

Complaints: information about how we handle complaints about our products and services:

Product approval process: information about our product approval process.

MIFID and FCA Consumer Duty Product Governance - Manufacturer Target Market and Value for Money: Information about our MIFID Product governance manufacturer target market and FCA Consumer Duty value for money.

Disclosures and Risk Warnings

How we use data: The information we collect when interacting with our clients, and how we use it.

FX Global Code disclosures: Global Foreign Exchange Committee (GFXC) Liquidity Provider Disclosure Cover Sheet:

eFX Disclosure: Disclosure about usage of last look in our FX business:

Rates and credit last look disclosure: Disclosure about usage of last look in our rates and credit businesses:

FX Algo disclosure: Disclosure about FX execution algorithms:

General disclosure: General disclosure about our business, your orders and the conflicts we face in handling them:

Conflicts of interest policy: Information on our conflicts of interest policy:

CASS: Information about how we hold your assets and money required under the FCA’s "CASS" Rules.

Title transfer collateral arrangements: Information about the general risks and consequences of entering into title transfer collateral arrangements in the EU and UK:

Consequences of categorisation as a professional client or an eligible counterparty: Disclosure for clients who “opt up” to elective professional client or eligible counterparty status:

Product Descriptions and Risk Warnings: Guidance on and warnings about the risks associated with designated investments.

Barrier Options: Information on our practices with respect to barrier options.

Canadian process agents: our Canadian process agents, required for clients who are subject to Canadian securities laws:

This information is not a solicitation to engage in investment activity in any jurisdiction.