UBS logo, to home page
  • Private clients
  • Wealth Management clients
  • Corporate clients
  • Private clients
  • Wealth Management clients
  • Corporate clients

Meta Navigation

    • English
    • Deutsch
    • Français
    • Italiano
  • Locations
  • SecuritySecurity
  • Help and contactHelp and contact
  • Client logins

    Choose your login

    UBS Individuals

    • UBS E-Banking Switzerland
    • UBS Safe
    • UBS Quotes

    UBS Corporate & Institutions

    • UBS E-Banking and online services Switzerland
    • UBS Connect
    • UBS Asset Wizard
    • UBS KeyLink

    Credit Suisse Individuals

    • Online Banking for Private Clients
    • Bonviva Rewards Shop
    • my Solutions (Cross asset trading)

    Credit Suisse Corporate & Institutions

    • Online Banking for Corporates and Institutional Clients
    • Applications for Institutional Clients
    • my Solutions (Cross asset trading)
    More logins
    Client logins

Main Navigation

  • Accounts and cardsVisit overview
      • Appointment scheduling
      • Open an account
      • Current interest rates
    • Accounts: day-to-day banking

      • Visit overview
      • Personal account adults
      • Personal account kids, youth and students
      • Personal account couples and families
      • Current account
      • Accounts for foreign currencies
      • Personal account cross-border
    • Savings accounts

      • Visit overview
      • Savings account adults
      • Savings account kids, youth and students
      • Rental surety savings account
    • Cards and TWINT

      • Visit overview
      • Credit and prepaid cards
      • Debit cards
      • TWINT
    • Manage accounts and cards

      • Visit overview
      • Manage credit card
      • Manage debit card
      • Changing banks
      • Students: Submit student ID
    • Guide daily banking

  • Payment transactionsVisit overview
      • Appointment scheduling
      • TWINT
    • Pay invoices

      • Visit overview
      • eBill
      • Direct debit system
      • QR-bills
      • Instant payment
      • Paper-based payment transactions
    • Receive money

      • Visit overview
      • QR billing
    • International payment transactions

      • Visit overview
      • key4 FX
    • Guide daily banking

  • Mortgages and financingVisit overview
      • Appointment scheduling
      • Mortgages
      • Mortgage interest rates
      • Financing a home
      • Prolong your mortgage
      • Refinancing your mortgage
    • Mortgage products

      • Visit overview
      • Fixed-rate mortgage
      • SARON mortgage
      • Building loan
      • Mortgage overdraft facility
      • Mortgage Green
      • Mortgage Energy
      • Mortgage Renovation
      • Immo-Smart
      • UBS key4 mortgages
    • Real estate calculators

      • Visit overview
      • Mortgage calculator
      • Renovation calculator
      • Rent-or-buy calculator
      • Maximum purchase price calculator
      • Financing calculator
      • Refinancing calculator
    • Real estate services

      • Visit overview
      • Sell your property
      • Renovate your property
      • Insure against financial risk
    • Personal loan

    • Guide mortgage

      • Visit overview
      • Brochures and publications
  • PensionVisit overview
      • Appointment scheduling
      • Pension and retirement planning
      • Vitainvest investment funds
    • Pillar 3

      • Visit overview
      • Pillar 3a account
      • Maximum amount 2025
      • Forms and applications
    • Pillar 2

      • Visit overview
      • Vested benefits account
      • Forms and applications
    • Retirement calculators

      • Visit overview
      • Retirement calculator
      • 3a tax calculator
      • Asset calculator
      • Tax calculator
      • 3a payout tax calculator
    • Guide pension

      • Visit overview
      • Studies and analyses
  • InvestingVisit overview
      • Appointment scheduling
    • Investment mandate

      • Multi asset solutions
      • Sustainable investing

      Advisory mandate

      • UBS Advice Light Select
    • Fund account

      • Visit overview
      • UBS Investment Fund Account
      • UBS key4 smart investing
      • UBS key4 smart investing for children
    • Investment products

      • Visit overview
      • Duo Savings
      • Investment plan
      • Fixed-term deposit
      • UBS key4 trading
      • Custody account
      • Investment funds
      • UBS key4 gold
      • Invest well for a life well spent
    • Calculator and tools

      • Investment calculator
      • Test investment type
    • Guide investing

      • Visit overview
      • Brochures and publications
      • Webcasts
  • KeyClubVisit overview
      • Collect points
      • Redeem points
      • Point Calculator
      • Appointment scheduling
  • Digital BankingVisit overview
      • Appointment scheduling
    • Mobile Banking

      • Visit overview
      • TWINT
      • Mobile Payment
      • UBS key4
    • E-Banking

    • Digital Banking Services

      • Visit overview
      • Digital Signature
      • Digital Investment Advice
      • UBS MyWay digital
      • E-Trading
      • Personalized trading ideas
      • Multibanking for private clients
    • Security

      • Visit overview
      • Access App
      • Safe App
      • Common types of fraud
      • Report a fraud
      • UBS Security Check: Stay secure
    • Guide daily banking

  • GuideVisit overview
    • Guide mortgage

      • Visit overview
      • Brochures and publications
    • Guide pension

      • Visit overview
      • Studies and analyses
    • Guide investing

      • Visit overview
      • Brochures and publications
      • Webcasts
    • Guide accounts and cards

      • Visit overview
      • Guides and publications
      • Currency converter
  • Your situation Visit overview
      • Appointment scheduling
      • Our approach: UBS Wealth Way
      • Women's Wealth
      • For strong entrepreneurship
    • Wealth management for individuals

      • Visit overview
      • Individuals and families
      • UHNW Individuals
    • Wealth management for entrepreneurs

      • Visit overview
      • Executives
      • Entrepreneurs
    • Financial intermediaries

      • Visit overview
      • External asset managers
      • Lawyers, fiduciaries, notaries
  • InvestingVisit overview
      • Appointment scheduling
      • Wealth Way
    • Investment mandate

      • Multi-asset solutions
      • Sustainable investing
      • Design your own solution
    • Advisory mandate

    • Investment products

      • Visit overview
      • Investment funds
      • Structured products
      • Alternative investments
      • Private Investor Circle
      • WM video advice
    • Calculators and tools

      • Test investment type
      • My Way Simulator
  • PensionVisit overview
      • Appointment scheduling
      • Retirement calculators
      • Forms and applications
      • Non-compulsory provision
      • Business succession
    • Wealth Planning

      • Visit overview
      • Pension and retirement planning
      • Succession planning
      • Tax planning
      • Charitable commitment
      • Transfer of assets
    • Individual advisory approach

      • Maximum amount 2025
      • Vested benefits account
  • Mortgages and financingVisit overview
      • Appointment scheduling
      • Mortgages
      • Mortgage interest rates
      • Financing a home
      • Prolong your mortgage
      • Refinancing your mortgage
    • Mortgage products

      • Visit overview
      • Fixed-rate mortgage
      • SARON mortgage
      • Building loan
    • Real estate calculators

      • Visit overview
      • Mortgage calculator
      • Renovation calculator
      • Rent-or-buy calculator
      • Maximum purchase price calculator
    • Real estate services

      • Visit overview
      • Sell your property
      • Renovate your property
      • Insure against financial risk
  • Digital BankingVisit overview
      • Appointment scheduling
      • Digital Care
    • Mobile Banking

      • Visit overview
      • TWINT
      • Mobile Payment
    • E-Banking

    • Digital Banking Services

      • Visit overview
      • Digital Signature
      • Digital Investment Advice
      • UBS MyWay digital
      • E-Trading
      • Personalized trading ideas
      • UBS Advice - portfolio quality
      • Multibanking for private clients
    • Security

      • Visit overview
      • Access App
      • Safe App
      • Common types of fraud
      • Report a fraud
      • UBS Security Check: Stay secure
  • Accounts and cardsVisit overview
      • Appointment scheduling
    • Accounts: day-to-day banking

      • Visit overview
      • Personal account adults
      • Personal account couples and families
      • Current account
      • Accounts for foreign currencies
      • Personal account cross-border
    • Cards and TWINT

      • Visit overview
      • Credit and prepaid cards
      • Debit cards
      • TWINT
    • Manage accounts and cards

      • Visit overview
      • Changing banks
  • Founding and successionVisit overview
      • Appointment scheduling
      • Good to know succession and corporate finance
    • Founding

      • Visit overview
      • Business plan
      • Legal forms
      • Liquidity plan
      • Insurance solutions
      • Retirement
      • Co-working
      • Investors
      • Good to know Founding
    • Corporate Finance

      • Visit overview
      • Business succession
      • Company sales
      • SME Solutions
      • Company acquisition and financing
      • Real estate transactions
      • Transactions
  • Accounts and cardsVisit overview
      • Appointment scheduling
      • Interest rates corporates
    • Accounts: day-to-day banking

      • Business account for your SME
      • Current account corporates
      • Capital deposits account
    • Savings accounts

      • Visit overview
      • Business savings account
    • Cards and TWINT

      • Corporate credit cards
      • Corporate debit cards
      • TWINT
    • Manage accounts and cards

      • Visit overview
      • Manage credit card
      • Manage debit card
      • Changing banks
  • Payment transactionsVisit overview
      • Appointment scheduling
      • Documents payment transactions
      • Good to know
    • International payment transactions

      • Currency hedging
      • Pay worldwide
      • Gateway account
      • Track payments
    • Pay invoices

      • Visit overview
      • eBill
      • Direct debit system
      • QR-bills
      • Instant payment
    • Receive money

      • Visit overview
      • QR billing
      • Digital Invoicing for eBill
      • Direct debit system
    • Cash Management

      • Visit overview
      • Cash Pooling
      • Account reports
      • Cash Reporting
    • Interfaces and connections

      • ISO messaging standard
      • Structured addresses
      • ISO test platform
      • KeyPort (EBICS)
      • bLink - Open Banking Platform
      • Multibanking
      • Software partners
  • Mortgages and financingVisit overview
      • Appointment scheduling
      • Instant Business Credit
    • Company credit

      • Visit overview
      • Business loans
      • Investment loans
      • Sustainable financing
    • Real estate financing

      • Construction
      • Mortgages
      • Renovation
      • Transactions
    • Special financing

      • Visit overview
      • Leasing
      • Growth financing
      • Structured finance
    • Trade financing

      • Visit overview
      • Documentary credits
      • Documentary collections
      • Bank guarantee
      • Export finance
      • Digital trade finance
      • Forms
    • Self Service Tools

      • Visit overview
      • Energy efficiency for SMEs (EnAW)
      • Sustainaibility analysis and reporting (esg2go)
      • Interest rate hedging
  • PensionVisit overview
      • Business succession
      • 1e pension solution
  • InvestingVisit overview
      • Appointment scheduling
    • Investment solutions for corporate clients

      • Institutional investors
    • Investment products

      • Custody account
      • Fixed-term deposit corporate
      • Money market account 35
      • Money market account 65
      • Money market account 95
      • Structured products corporate
      • Investment in mortgages
    • Calculator and tools

      • Investment calculator
  • Digital BankingVisit overview
      • Appointment scheduling
    • E-Banking

    • Digital Banking Services

      • Digital signature
      • Digital bank documents
      • Administration
      • Digital Investment Advice
      • Mobile payment
      • TWINT
    • UBS marketplace

    • Security

      • Access App

header.search.alt

header.search.error

Search Title

What happened?

I’ve noticed an unusual payment

  • I’ve noticed an unusual card payment
  • I’ve noticed an unusual payment via TWINT
  • I’ve noticed an unusual Digital Banking payment
  • I’ve noticed an unusual payment via KeyPort
  • I’ve noticed unusual payments at several locations
You are here:
  • Switzerland
  • Digital Banking
  • Security
  • Report a fraud
Back to top

Footer Navigation

Help

  • Changing address
  • E-Banking: Login problems
  • Access App activation
  • Blocking a credit card
  • Blocking a debit card
  • IBAN and BIC
  • All issues

Products

  • Accounts and cards
  • Payments
  • Mortgages and financing
  • Pension
  • Investing
  • Digital Banking
  • KeyClub

Sections

  • Private Clients
  • Wealth Management
  • Corporates
  • Institutional Investors
  • Investment Bank
  • Asset Management

About us

  • Branches
  • Bancomat
  • Career
  • Media
  • Investor relations

Change your domicile

  • Information on UBS
  • Terms of use
  • Privacy statement
  • Legal notices
  • Privacy Settings

Legal Information

The products, services, information and/or materials contained within these web pages may not be available for residents of certain jurisdictions. Please consult the sales restrictions relating to the products or services in question for further information.
© UBS 1998 - 2025. All rights reserved.