What to do if you suspect fraud

Suspicious situations

Receipt of a push notification / text message: Have you received a push notification or text message telling you that your security settings have been changed, even though you didn’t change anything?
By email: Have you received an email asking you to log into E-Banking or to share your credit card number?
By phone: Has someone called you to request your access data or asked you to log in to E-Banking?

Do any of the above situations apply to you? If yes, contact our Digital Banking Support immediately.

0848 848 064

Open 24/7, max. CHF 0.08/min.
From abroad: +41 848 848 064

Security advice for your E-Banking login: Always make sure that https and ubs.com appear in the address bar of the browser.