Deactivating the Access App

You can deactivate the Access App on your device in just a few steps.

Tip: Simply deleting the app or reformatting your device does not deactivate your Access App!

How to deactivate the Access App

On your smartphone

Open the Access App

Tap Settings

Tap Add/Remove contract no.

Tap the contract you’d like to remove

Tap Remove contract no.

The Access App on this device is now deactivated for the chosen contract.

On your computer

Log in to E-Banking

Click on Settings, then choose Security

Click on [+] Access App

Click the Manage devices button

Choose a device and click the Deactivate button

The Access App on this device is now deactivated for the chosen contract.

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