How can I get credit on my prepaid card refunded?

If you have credit on a UBS Prepaid Card, you can apply for a refund. Please select the relevant prepaid card.

If you have credit on a UBS Prepaid Card, you can apply for a refund using the form below.

Please note that a refund fee of CHF 20 will be debited from the remaining balance on your card account. Refunds are only possible to a Swiss postal account or bank account.

Please send the completed and signed form to the following address:

UBS Switzerland AG
Flughofstrasse 35
P.O. Box
8152 Glattbrugg

If you have credit on your UBS Business Prepaid Card, you can apply for a refund using the form below.

Please note that a refund is only possible to a UBS Bank Account in the same client relationship.

Send the completed and signed form to the following address:

UBS Switzerland AG
Flughofstrasse 35
P.O. Box
8152 Glattbrugg