Welcome to UBS in India

For information about UBS in India, please contact our Mumbai Branch

 
 
 

Grievance Redressal Procedure

UBS AG is committed to the fair and efficient resolution of client complaints. If you have a query or wish to make a complaint please contact us.

Level 1: Letter to Nodal Officer
Please write a letter to Anukrti Sharma, the Nodal Officer of the Bank explaining the details of the issue.

Name

Anukrti Sharma

Title

Executive Director, Compliance

Address

UBS AG
3/F, 2 North Avenue, Maker Maxity,
Bandra-Kurla Complex, Bandra (E), Mumbai 400 051

Telephone

+91 22 6155 6000

Fax number

+91 22 6155 6435

Email

anukrti.sharma@ubs.com

Level 2: Escalation to Senior Management
If you do not receive a resolution within 20 working days or are not satisfied with the response provided, please write to:

Name
 

Aashish Kamat 

Title

Chief Executive Officer

Address
 

UBS AG
3/F, 2 North Avenue, Maker Maxity,
Bandra-Kurla Complex, Bandra (E), Mumbai 400 051

Email

aashish.kamat@ubs.com

UBS AG, Mumbai Branch

Address:

(Scheduled Commercial Bank)
3/F, 2 North Avenue, Maker Maxity,
Bandra-Kurla Complex, Bandra (E)
Mumbai 400 051
India

Telephone:

+91 22 6155 6400

Fax:

+91 22 6155 6435

Business Hours:

Monday to Friday 9.30 AM to 2.30 PM

Customer Facilitation Centre

Address:

3/F,  2nd North Avenue,
Maker Maxity, Bandra Kurla Complex,
Bandra (East), Mumbai 400051

Contact name:

Chandrika Khaspa

Telephone:

+91 22 61556509

Fax:

+91 22 61556298

Email

chandrika.khaspa@ubs.com

Fraudulent investment schemes

UBS AG, Mumbai branch has received some enquiries from general public regarding certain third party entities with no connection to UBS which are seeking to collect deposits on the basis of alleged investor guarantees granted by UBS AG. Typically, the false claims are a fraudulent means of garnering funds, typically via a website which may display the UBS logo.  Should you be aware of entities offering these guarantees please contact UBS's Legal and Compliance representative at: