Where do I find my credit card invoice and how do I pay it online?

If you have switched to paperless invoices for credit cards, you will receive your invoices directly in E-Banking and Mobile Banking. Invoices can be viewed here for two years from their issue date.

Still not switched to paperless invoices?

Note: If you already pay your credit card invoices via eBill or direct debit, the current payment process will remain the same.

  1. Log on to E-Banking.
  2. Navigate to “Cards > Account & cards > Monthly statements”.
  3. In the status column on the right, click on the green payment symbol and confirm the payment.
  1. Log on to the Mobile Banking App.
  2. Navigate to “Accounts & cards > Cards > Credit & prepaid > Statements”.
  3. Select the relevant statement and click on “Pay” to confirm the payment.

Partial payments

You can also make partial payments on your credit card bill. 

  1. Log on to E-Banking.
  2. Navigate to “Cards > Account & expenses > Monthly statements”.
  3. In the status column on the right, click on the green payment symbol.
  4. Click on the amount that you would like to pay and confirm the payment:

•  100%: full bill amount

•  50%: half of the bill amount (only possible for bills of > CHF 100)

•  Minimum: 5% of the bill amount, but a minimum of CHF/EUR/USD 50

•  Individual: you can enter the amount you would like to pay in the amount field

The remaining amount will be automatically carried over to the next bill. The transactions that have not been paid will be charged interest at a rate of 12% annually from the transaction date.

Prerequisite: To make partial payments on your credit card bill, you have to activate the “Manual payment” payment type.

The card bill can be paid manually or automatically. If you would like to make partial payments, you have to activate the “Manual payment” payment type.

  1. Log on to E-Banking.
  2. Navigate to “Cards> Self-service > Set bill”.
  3. Use “Change” to change the payment type for a card account:

•  Manual payment: Payment using a physical payment slip or manual payment approval in E-Banking

•  Automatic payment: Direct debit of your banking account

It takes two to three days to change the payment type.