You have the following three options to deactivate the Access app:

  • In the Access app under "Settings > Manage access authorizations > Contract number (select contract) > Remove access authorization"
  • In e-banking under "Settings > Security > Access app" or "Offerings > Means of access > Access app"
  • Via e-banking Support, phone 0848 848 064 (from abroad +41-848 848 064)

After deactivating the Access app you can uninstall it from your smartphone. Should you want to use the Access app again in future, you will have to reactivate it.