Day-to-day Cyber-security: how to protect your wealth

One wrong click can be fatal. Increase your cyber security with these simple tips.

The Swiss are victims of cyberattacks more than average.

Digitalization brings many benefits, including when it comes to dealing with money. For example, you can access your accounts and deposits at any time and stay proactively informed about movements in your portfolio. But it also presents new risks. Imagine you give your personal details to someone who claims to be an adviser, only to find some of your wealth has vanished the following day. It sounds unlikely, but it takes only a second – and the damage is often considerable.

Cyberattacks are becoming more sophisticated – as these examples show

Phishing attacks are now widespread. Phishing is where scammers send you fake emails pretending to be a bank in order to gain access to your personal data such as your login details for E-Banking. In other types of attack, scammers set up fake online stores that at first glance look perfectly normal, but rather than selling goods, they’re trying to obtain your credit card information. Targeted cyberattacks on companies, where an attempt is made to gain access to sensitive information and customer data, are also increasingly in the news.

How to detect and protect yourself against phishing and Co.: 6 simple cyber-security tips

These are just a few examples. The fact is that the Swiss are victims of cybercrime more often than average (Federal Statistical Office). These 6 tips can help you to better protect yourself and your wealth in your daily digital life:

Beware of phishing

“Security warning – please confirm your password.” You might see something like this in the subject line of a phishing email supposedly sent to you by UBS. At first glance, the message looks real enough. But appearances can be deceiving: UBS will never send an email that prompts you to enter your password, to download an email attachment or asks for security details. Delete such messages immediately and don’t click on any links.

The goal of phishing attacks is often to obtain confidential data from you as a private individual or from your organization. There are phishing emails sent in the form of a mass mailing to countless recipients and phishing attempts that target specific people, e.g., executives. The latter often look remarkably genuine because the attackers have already obtained certain information about the victim.

On closer inspection, you can recognize a phishing email by the following telltale signs: The email address does not come from an official source, the text contains spelling errors or the salutation is wrong. Whenever you receive an email from a company that asks you to enter your security details or download an attachment, check it carefully, delete the message, or, if in doubt, call the company’s hotline to confirm that they sent the message. Learn more about how to protect yourself from phishing emails here.

Anonymous phone calls – hang up!

You receive an unsolicited phone call from an unfamiliar or hidden number. Does the caller pretend to be a UBS employee and ask you to reveal details about your account, your person, and your assets? Do not provide any information – hang up immediately! No bank will ask you for personal data by phone, unless you call them first yourself, for example to block your cards.

Secure E-Banking and Mobile Banking on the go

Your account information and payments are protected at UBS by the very latest multi-level security system. But for maximum security, you need to keep a few things in mind:


  • Ensure your connection is secure, in terms of both the Wi-Fi network and the website. Log in only over Wi-Fi networks you trust. You can recognize a secure website by the “lock” icon, which is displayed next to the URL in the address bar of your browser.
  • Take care not to reveal your login credentials, for example, when you log in to Mobile Banking on the go.
  • Always log out of online banking once you've made your payments. And only store your PINs and login data where they are truly safe – in your head.

Use the bank’s security offerings

UBS provides you with settings that let you protect your wealth according to your individual needs and preferences. For example, you can block your cards for selected countries – or unblock them to be used abroad only when you have planned a trip. Set transfer limits. Enable notifications that actively notify you whenever specific movements occur on your account. You can also make these settings directly in E-Banking.

Choose a secure password

A secure password consists of upper and lowercase letters, numbers and special characters – this may not be as easy to remember as 12345 or the name of your first pet, but it’s much harder to crack. Generate a secure password and make the effort to memorize it – to keep your data and assets secure. You can generate both secure passwords and manage active passwords in the UBS Safe via E-Banking or in the UBS Safe App. Already have UBS E-Banking? Then activate your UBS Safe.

If you are unsure about anything, please contact your bank

In addition to the precautions you can take to protect sensitive data, you should also maintain a healthy level of mistrust. If you receive suspicious messages and don’t know how to respond, contact the company that supposedly sent them.
If you notice unusual activity or irregularities in your account, contact your bank immediately. Use your common sense and don’t give scammers a chance, whether you’re doing your banking on your smartphone, tablet or computer.

How good is your cyber security? Take the test now

It’s worth understanding the risks – because only those who know what dangers lurk can protect themselves and their assets from attack. How protected are you against phishing or other cyberattacks? Take the UBS Security Check and receive a personalized evaluation.

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