Tip: You can challenge an LSV debit yourself. Only for the deletion you would have to call our Contact Center Switzerland.
How to challenge an LSV debit
How to challenge an LSV debit
1. Log in to your E-Banking
2. Accounts & Investments – Accounts overview
3. Select the payment you wish to query
4. Click “Inquiry”
5. Read through the terms and conditions and click “Next”
6. Select the respective issue and click “Next”
7. Select the contact option and click “Submit inquiry”
We will take care of reclaiming the money. Usually, the credit comes back to your account within two bank working days.
How to delete an LSV authorization
How to delete an LSV authorization
Do you have the LSV ID at hand? This will speed up the deletion process.
Otherwise, prepare the name and payment details of the beneficiary and decide on which date the LSV authorization should be deleted.
- Then, call our contact center at 0848 848 054
We will be happy to assist you.
Other important help topics
Other important help topics
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