How do I challenge a direct debit payment?

Log on to UBS e-banking and navigate to «Payments > Direct debit authorizations». Click on the magnifying glass icon for a direct debit payment to call up the detailed view. Click on «Challenge direct debit» to object to that particular payment.

Simply click on the booking in question for in-depth details regarding the payment.

Our customer service team will be happy to answer any other questions you may have. You can find the telephone number in the right-hand column.