Temporarily deactivate my card

Deactivating your card is a great way to ensure that it is secure and unusable by you or anyone else.

You can reactivate it at any time.

Tip: The fastest and easiest way to temporarily deactivate your card is via the UBS Mobile Banking App or E-Banking in a web browser.

These instructions apply to the following cards:

  • Visa debit cards
  • Mastercard debit cards

Unfortunately, it is not possible to temporarily deactivate V PAY or Maestro cards.

Temporarily deactivate your card

On your smartphone

Log in to the Mobile Banking App

Tap Cards

Tap the Debit tab , then tap the card you’d like to deactivate temporarily

Tap Security Settings

Tap the Temporarily deactivate card switch to deactivate

Your card is now temporarily deactivated. You can reactivate your card at any time.

On your computer

Log on to E-Banking

Navigate to Accounts & Cards > Debit cards > security settings

Choose the debit card you’d like to deactivate

Click on the Temporarily deactivate card switch

Your card is now temporarily deactivated. You can reactivate your card at any time.

Other important help topics

Further support options

Check out this selection of frequently asked questions