How can we assist?

We have provided answers to the most frequently asked questions about digital banking in the short videos and FAQs below.

You may also contact our digital banking hotline or your client advisor for more information

Hotline available from:

Monday - Friday: 7am - 8pm
Saturday: 9am - 5pm

Client Hotline

If this change was not initiated by you or an authorized person, please call our support at


Video guides

Access App registration

Login with Access App

UBS Securities Trading

UBS Account Transfer

First time activation of Access Card

Login with Access Card

We are here to help you

UBS Digital Banking hotline

Available from Monday - Friday: 7am - 8pm; Saturday: 9am - 5pm