Ready, set, go

Get started on your digital banking journey

1. Mobile banking checklist

Here’s what you need to begin.


Digital banking contract

Don’t have one? 

Get in touch with us


Mobile Banking

Download the app

App Store | Google PlayHuawei App Gallery


Access App

Download the app

App Store | Google Play | Huawei App Gallery


2. Set up your online banking in 5 minutes

Have the flexibility to check your accounts, pay bills and much more – when you want and how you want.


Set up your Access App


Set up biometric login

Follow these steps for first-time biometric login activation.


Login to E-Banking


Login to Mobile Banking

3. Explore the features that give you banking freedom


FX trading

Securities trading

Direct investment insights

Lombard loans

Keeping it old school? Login with Access card

To get started with digital banking, you only need 3 items

1. Access Card

This is your security token for login, please safeguard it.

2. Contract number

You’ll need your contract number for login, please safeguard it.

3. Access Card PIN

This is needed for security token
activation.


Activate your Access Card in 3 steps

Step 1:

Get the initial Access Card PIN from the PIN mailer. Enter and press confirm (green tick).

Step 2:

Setup your own PIN and press confirm (green tick). Your PIN must be a combination of numbers and letters, from 6 to 11 characters.

Step 3:

Re-enter your PIN and press confirm (green tick) to complete. Please safeguard and remember your new PIN as you are required to input it whenever you use the Access Card.


UBS Digital Banking via mobile, desktop or tablet

Step 1:

On login screen, enter the contract number and press login.

Step 2:

Turn on the Access Card with your card PIN. Key in the code from login screen into the card.

Step 3:

The Access Card generates a new code and input the code back to login screen. Login is completed!

Don’t have a digital banking contract yet?

Reach out to your client advisor or give us a call.

What are you waiting for?

We’re here to help

UBS Digital Banking hotline
Available from Monday - Friday: 7am - 8pm; Saturday: 9am - 5pm