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Fraud Alert

Please be aware that the integration of Credit Suisse and UBS creates a unique opportunity for fraudsters to contact our clients purporting to be from our organization or selling fake investment schemes from our entities. This could be a means to get information from our clients or to trick clients into sending money to a new account. Please be vigilant if you are contacted by an unknown party. UBS and Credit Suisse entities will never contact you by email or telephone with new bank account details. Before transferring money or sharing personal details, please contact UBS (or relevant bank) by telephone. If you are already a client, please contact your UBS or Credit Suisse advisor.

Financial Intermediaries

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Mobile in hand

Hotlines

Please get in touch and we will be happy to help you find the right solution

Helplines/hotlines for financial intermediaries

UBS Card Center (Credit Cards)
Service	Phone number	Availability
UBS Card Center (Credit Cards)	+41 44 828 31 35	24/7

UBS AssetLink
Service	Phone number	Availability
UBS AssetLink	+41 44 235 25 00	07.30am – 05.30pm CET

UBS KeyPort Hotline
Service	Phone number	Availability
UBS KeyPort Hotline	+41 84 880 78 48	08.00am – 06.00pm CET

UBS Digital Banking Support
Service	Phone number	Availability
UBS Digital Banking Support	+41 84 884 80 64	24/7
UBS Digital Banking Support Singapore	+65 64 958 333	24/7
UBS Digital Banking Support Hong Kong	+852 29 717 111	24/7

UBS Connect-Hotline
Service	Phone number	Availability
UBS Connect-Hotline	+41 80 080 50 50	08.00am – 06.00pm CET
UBS Connect-Hotline Germany	+49 69 217 92 233	08.00am – 06.00pm CET
UBS Connect-Hotline Italy	+39 02 762 65 888	08.00am – 06.00pm CET
UBS Connect-Hotline Singapore	+65 64 958 333	08.00am – 06.00pm CET
UBS Connect-Hotline Hong Kong	+852 29 717 111	08.00am – 06.00pm CET