Questions and answers

Answers to frequently asked questions about KeyClub

Common help topics

KeyClub points statement
Validity / redemption of points
Expired points
Converting points
Redeeming points in the eStore
Other help topics

All around KeyClub

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Points calculator

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You can do a lot with ease on E-Banking or Mobile Banking: view your points balance, redeem your points in the eStore and change your address.

Questions about KeyClub (statements, point collection rules, etc.): 0800 810 600 (Monday to Friday, 1 p.m. - 6 p.m.)