Where can I find my e-documents in e-banking, and how long can I view them for?
You’ll find your e-documents (bank documents) in UBS e-banking either under “Mailbox > E-documents” or under “Safe > Bank documents”. New bank documents are automatically saved in this area and are available without any time limit.
You can call up your bank documents as PDF files, then download and save them on your PC. Highlight the document you want and click on “Download”.
The digital Safe is available to private clients with a UBS banking relationship in Switzerland. All other clients will find their e-documents in UBS e-banking under “Mailbox > E-documents”. These e-documents are available here for 10 years.
Please call our customer service team if you have any questions or if anything is unclear. We are here for you 24 hours a day. You will find our phone number in the contact box on this page.