Change / order PIN

You can change your PIN at any ATM in Switzerland, even at other banks.

Never choose a combination of numbers that could be easily discovered by others, such as dates of birth, car registration number, a telephone number, etc.

Tip: The best way to order a new PIN is directly in your UBS Mobile Banking App or in E-Banking. It's easy, free of charge and faster than calling the UBS Card Center.

These instructions apply to the following cards:

  • Visa & Mastercard
  • V PAY & Maestro

On your smartphone

1. Log in to the Mobile Banking App.

2. Tap Cards.

3. Select the card you want to order the new PIN for.

4. Tap the three points on the upper right.

5. Tap Order PIN.

Mobile Banking Screenshot: Menü - Ersatzkarte bestellen

6. Follow the instructions.

You will receive a new PIN by mail within a few days.

On your computer

1. Log in to E-Banking

2. Navigate to Account & Cards > Settings for cards

3. Under General, click Order PIN

4. Select the card for which you wish to order a PIN and follow the instructions

Your new PIN will be sent automatically by mail.

Change PIN

Note that you will need to know your current PIN to create a new one at an ATM.

2. Insert your card and follow the instructions

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