Where can I order an account statement?

The easiest and fastest way is to have your bank documents delivered in digital form (PDF) in E-Banking.

Tip: If you only want a list of your account transactions, you can create and download this in E-Banking under “Assets > Account > Transactions” or in Mobile Banking. Alternatively, you can print out the list using a Multimat in a branch.

Here are the following ways in which you can obtain an account statement:

Your bank documents are stored in E-Banking via “Mailbox > Bank documents” or in the UBS Safe.

The UBS Safe App lets you access your bank documents on the move. You can download your bank documents as PDFs and save them on your computer.

If you would like to order a bank statement by mail (subject to a fee), you can order it by calling our customer service hotline. You can find the telephone number on this page.