Electronic correspondence
Which documents will I receive via UBS Digital Banking?
Which documents will I receive via UBS Digital Banking?
By default, UBS delivers your correspondence to you electronically in UBS Digital Banking. You will continue to receive certain documents by mail.
Below you will find a partial overview of the documents that are most frequently delivered electronically. Please note that, for instance, applicable laws and regulations, technical reasons or other circumstances can require these documents to be sent by mail.
Category | Category | Examples of electronically delivered | Examples of electronically delivered | Examples of documents that will continue to be delivered by mail | Examples of documents that will continue to be delivered by mail |
|---|---|---|---|---|---|
Category | Important notifications (letters to clients) | Examples of electronically delivered |
| Examples of documents that will continue to be delivered by mail |
|
Category | Account/custody account reporting | Examples of electronically delivered |
| Examples of documents that will continue to be delivered by mail |
|
Category | Securities/Stock exchange/Capital market | Examples of electronically delivered |
| Examples of documents that will continue to be delivered by mail |
|
Category | Mortgages | Examples of electronically delivered |
| Examples of documents that will continue to be delivered by mail |
|
Category | Tax reporting | Examples of electronically delivered |
| Examples of documents that will continue to be delivered by mail |
|
Tip: Get notified about new documents via app (push), text message or e-mail. You can activate the corresponding notifications in E-Banking under Mailbox > Set up notifications or in the Mobile Banking App under Menu > Your name > Notifications > Manage rules > Mailbox.
