Step 1: Supplier onboarding

For new supplier onboarding, Credit Suisse Business will email the supplier a pre-filled Global Supplier Setup Form (Part A) form. The supplier must complete Part B and return it with one of the following documents: bank letter, company letterhead with bank details, cancelled cheque, passbook copy, bank statement, payslip, QR IBAN, or Fapiao slip.

Send documents to the appropriate Credit Suisse Supplier Data Management mailbox by region:

EMEA: gg-europe-supplierdata@ubs.com

APAC: gg-apac-supplierdata@ubs.com

US: gg-us-supplierdata@ubs.com

The Supplier Data Management team will then conduct a callback and set up the vendor profile. 

Select your location

  • Step 2: Submitting invoices to Credit Suisse

    Invoices submitted to all Credit Suisse legal entities should meet

    Credit Suisse Invoicing Standards(PDF, 367 KB)

    Australia invoice delivery requirements

    The preferred method for invoice submission is via the IPS portal. Contact our support team to receive registration instructions at: credit-suisse.invoices@ipsservices.com

    Further questions?

    For any invoicing standard process or accounts payable related questions which are not addressed above, please contact the Credit Suisse accounts payable service desk at: gg-vendorquery-ap@ubs.com

    Support materials

    Pocket Guide to Invoicing Standards: EN(PDF, 367 KB) | DE(PDF, 381 KB) | FR(PDF, 367 KB) | ITA(PDF, 368 KB)

    MyShop – Key Principles Purchase Order Compliance: EN(PDF, 204 KB) | DE(PDF, 205 KB) | FR(PDF, 205 KB) | ITA(PDF, 203 KB)

    Invoice Upload Process via IPS Portal for Suppliers: EN(PDF, 642 KB)

    What are 'Bank Client Identifying Data’? EN(PDF, 82 KB) | DE(PDF, 59 KB)

    IPS FAQ – Suppliers EN(PDF, 158 KB)

  • Step 2: Submitting invoices to Credit Suisse

    Invoices submitted to all Credit Suisse legal entities should meet

    Credit Suisse Invoicing Standards(PDF, 367 KB)

    Hong Kong invoice delivery requirements

    The preferred method for invoice submission is via the IPS portal. Contact our support team to receive registration instructions at: credit-suisse.invoices@ipsservices.com

    Further questions?

    For any invoicing standard process or accounts payable related questions which are not addressed above, please contact the Credit Suisse accounts payable service desk at: gg-vendorquery-ap@ubs.com

    Support materials

    Pocket Guide to Invoicing Standards: EN(PDF, 367 KB) | DE(PDF, 381 KB) | FR(PDF, 367 KB) | ITA(PDF, 368 KB)

    MyShop – Key Principles Purchase Order Compliance: EN(PDF, 204 KB) | DE(PDF, 205 KB) | FR(PDF, 205 KB) | ITA(PDF, 203 KB)

    Invoice Upload Process via IPS Portal for Suppliers: EN(PDF, 642 KB)

    What are 'Bank Client Identifying Data’? EN(PDF, 82 KB) | DE(PDF, 59 KB)

    IPS FAQ – Suppliers EN(PDF, 158 KB)

  • Step 2: Submitting invoices to Credit Suisse

    Invoices submitted to all Credit Suisse legal entities should meet

    Credit Suisse Invoicing Standards(PDF, 367 KB)

    India invoice delivery requirements

    For India, invoice hardcopies and PDF copies must be sent to the Credit Suisse P2P Invoices team by email: p2p.inhubinvoicing@credit-suisse.com

    Mail the hardcopies to:

    [add Legal Entity, e.g.:
    Credit Suisse Services (India) Private Limited]
    P2P Invoices/Accounts Payable
    Wing 2, Cluster A
    EON Free Zone Plot No. 1, S. No. 77
    MIDC Knowledge Park, Pune 411014
    India

    Further questions?

    For any invoicing standard process or accounts payable related questions which are not addressed above, please contact the Credit Suisse accounts payable service desk at: gg-vendorquery-ap@ubs.com

    Support materials

    Pocket Guide to Invoicing Standards: EN(PDF, 367 KB) | DE(PDF, 381 KB) | FR(PDF, 367 KB) | ITA(PDF, 368 KB)

    MyShop – Key Principles Purchase Order Compliance: EN(PDF, 204 KB) | DE(PDF, 205 KB) | FR(PDF, 205 KB) | ITA(PDF, 203 KB)

    Invoice Upload Process via IPS Portal for Suppliers: EN(PDF, 642 KB)

    What are 'Bank Client Identifying Data’? EN(PDF, 82 KB) | DE(PDF, 59 KB)

    IPS FAQ – Suppliers EN(PDF, 158 KB)

  • Step 2: Submitting invoices to Credit Suisse

    Invoices submitted to all Credit Suisse legal entities should meet

    Credit Suisse Invoicing Standards(PDF, 367 KB)

    Japan invoice delivery requirements

    Supplier invoices can only be submitted as hardcopy invoices. Invoices should be delivered to the relevant Credit Suisse business contact (the person who requested the product/services).

    Selected IT suppliers are required to email the invoices to the Japan invoicing team at: japan.invoicing@credit-​suisse.com

    Further questions?

    For any invoicing standard process or accounts payable related questions which are not addressed above, please contact the Credit Suisse accounts payable service desk at: gg-vendorquery-ap@ubs.com

    Support materials

    Pocket Guide to Invoicing Standards: EN(PDF, 367 KB) | DE(PDF, 381 KB) | FR(PDF, 367 KB) | ITA(PDF, 368 KB)

    MyShop – Key Principles Purchase Order Compliance: EN(PDF, 204 KB) | DE(PDF, 205 KB) | FR(PDF, 205 KB) | ITA(PDF, 203 KB)

    Invoice Upload Process via IPS Portal for Suppliers: EN(PDF, 642 KB)

    What are 'Bank Client Identifying Data’? EN(PDF, 82 KB) | DE(PDF, 59 KB)

    IPS FAQ – Suppliers EN(PDF, 158 KB)

  • Step 2: Submitting invoices to Credit Suisse

    Invoices submitted to all Credit Suisse legal entities should meet

    Credit Suisse Invoicing Standards(PDF, 367 KB)

    Switzerland invoice delivery requirements

    The preferred method for invoice submission is via the IPS portal. Contact our support team to receive registration instructions at: credit-suisse.invoices@ipsservices.com

    Further questions?

    For any invoicing standard process or accounts payable related questions which are not addressed above, please contact the Credit Suisse accounts payable service desk at: gg-vendorquery-ap@ubs.com

    Support materials

    Pocket Guide to Invoicing Standards: EN(PDF, 367 KB) | DE(PDF, 381 KB) | FR(PDF, 367 KB) | ITA(PDF, 368 KB)

    MyShop – Key Principles Purchase Order Compliance: EN(PDF, 204 KB) | DE(PDF, 205 KB) | FR(PDF, 205 KB) | ITA(PDF, 203 KB)

    Invoice Upload Process via IPS Portal for Suppliers: EN(PDF, 642 KB)

    What are 'Bank Client Identifying Data’? EN(PDF, 82 KB) | DE(PDF, 59 KB)

    IPS FAQ – Suppliers EN(PDF, 158 KB)

  • Step 2: Submitting invoices to Credit Suisse

    Invoices submitted to all Credit Suisse legal entities should meet

    Credit Suisse Invoicing Standards(PDF, 367 KB)

    United Kingdom invoice delivery requirements

    The preferred method for invoice submission is via the IPS portal. Contact our support team to receive registration instructions at: credit-suisse.invoices@ipsservices.com

    Further questions?

    For any invoicing standard process or accounts payable related questions which are not addressed above, please contact the Credit Suisse accounts payable service desk at: gg-vendorquery-ap@ubs.com

    Support materials

    Pocket Guide to Invoicing Standards: EN(PDF, 367 KB) | DE(PDF, 381 KB) | FR(PDF, 367 KB) | ITA(PDF, 368 KB)

    MyShop – Key Principles Purchase Order Compliance: EN(PDF, 204 KB) | DE(PDF, 205 KB) | FR(PDF, 205 KB) | ITA(PDF, 203 KB)

    Invoice Upload Process via IPS Portal for Suppliers: EN(PDF, 642 KB)

    What are 'Bank Client Identifying Data’? EN(PDF, 82 KB) | DE(PDF, 59 KB)

    IPS FAQ – Suppliers EN(PDF, 158 KB)

  • Step 2: Submitting invoices to Credit Suisse

    Invoices submitted to all Credit Suisse legal entities should meet

    Credit Suisse Invoicing Standards(PDF, 367 KB)

    United States invoice delivery requirements

    The preferred method for invoice submission is via the IPS portal. Contact our support team to receive registration instructions at: credit-suisse.invoices@ipsservices.com

    Further questions?

    For any invoicing standard process or accounts payable related questions which are not addressed above, please contact the Credit Suisse accounts payable service desk at: gg-vendorquery-ap@ubs.com

    Support materials

    Pocket Guide to Invoicing Standards: EN(PDF, 367 KB) | DE(PDF, 381 KB) | FR(PDF, 367 KB) | ITA(PDF, 368 KB)

    MyShop – Key Principles Purchase Order Compliance: EN(PDF, 204 KB) | DE(PDF, 205 KB) | FR(PDF, 205 KB) | ITA(PDF, 203 KB)

    Invoice Upload Process via IPS Portal for Suppliers: EN(PDF, 642 KB)

    What are 'Bank Client Identifying Data’? EN(PDF, 82 KB) | DE(PDF, 59 KB)

    IPS FAQ – Suppliers EN(PDF, 158 KB)