On this page you'll find our standard contractual terms with suppliers. This includes the UBS Supplier Policies, which are intended to form part of your agreement with UBS.

We may from time to time update or publish new documents on this page to reflect changes in applicable laws or UBS’s policies and standards. You'll find the version number and publication date indicated within each document.​

We encourage all suppliers to sign up to receive email notifications when documents are updated on this page. 

UBS General Terms and Conditions

The UBS General Terms and Conditions apply across all categories of products and services provided to UBS.

UBS General Terms and Conditions 
EN(PDF, 179 KB) | DE(PDF, 221 KB) | CN(PDF, 380 KB) | PT-BR(PDF, 243 KB)

Glossary

All capitalized terms in our contractual documents are defined in the Glossary.

Glossary EN(PDF, 351 KB) | DE(PDF, 384 KB) | CN(PDF, 1 MB) | PT-BR(PDF, 334 KB)

Category Specific Terms

Category Specific Terms will apply according to the types of products or services provided to UBS. In most cases they supplement the UBS General Terms and Conditions, but some are freestanding. 

Cloud Services Termspdf, 261 KB EN(PDF, 195 KB) | DE(PDF, 224 KB) | CN(PDF, 579 KB) | PT-BR(PDF, 213 KB)

Construction Services Terms EN(PDF, 182 KB) | DE(PDF, 223 KB) | PT-BR(PDF, 199 KB)

COTS Software Terms EN(PDF, 179 KB) | DE(PDF, 202 KB) | CN(PDF, 354 KB) | PT-BR(PDF, 177 KB)

Goods Terms EN(PDF, 82 KB) | DE(PDF, 88 KB) | CN(PDF, 188 KB) | PT-BR(PDF, 75 KB)

IT Hardware Terms EN(PDF, 210 KB) | DE(PDF, 230 KB) | CN(PDF, 369 KB) | PT-BR(PDF, 180 KB)

Marketing and Related Services Terms pdf, 261 KBEN(PDF, 209 KB) | DE(PDF, 244 KB) | CN(PDF, 537 KB) | PT-BR(PDF, 211 KB)

Outsourced Services Terms EN(PDF, 188 KB) | DE(PDF, 221 KB) | CN(PDF, 348 KB) | PT-BR(PDF, 195 KB)

Personnel Lending Services Terms and Conditions Switzerland EN(PDF, 124 KB)

Recruitment Services Terms and Conditions EN(PDF, 145 KB) | DE(PDF, 194 KB) | CN(PDF, 347 KB) | PT-BR(PDF, 187 KB)

Services Terms EN(PDF, 189 KB) | DE(PDF, 213 KB) | CN(PDF, 333 KB) | PT-BR(PDF, 190 KB)


Global Supplier Policies

Suppliers must comply with any applicable Global Supplier Policies. These Policies will form part of the supplier's agreement with UBS. The table below lists the Global Supplier Policies and specifies the circumstances in which each Policy applies.

Policy name

Policy name

Documents

Documents

 

 

When it applies

When it applies

Policy name

Anti-bribery and Corruption, Sanctions, Fraud and Anti-Facilitation of Tax Evasion Policy

Documents

EN(PDF, 78 KB) | DE(PDF, 84 KB) | CN(PDF, 177 KB) | PT-BR(PDF, 96 KB)

 

 

When it applies

At all times when you work with us.

Policy name

Audit Policy

Documents

EN(PDF, 83 KB) | DE(PDF, 142 KB) | CN(PDF, 243 KB) | PT-BR(PDF, 167 KB)

 

 

When it applies

Whenever you provide any of the following:

  1. Outsourced Services;
  2. BCM-Critical Services/Products;
  3. SOX Relevant Services/Products; or
  4. any Products or Services that are regulated by a Regulator of UBS.

Policy name

BRRD Bail-In Policy

Documents

EN(PDF, 74 KB) | DE(PDF, 76 KB) | CN(PDF, 144 KB) | PT-BR(PDF, 84 KB)

 

 

When it applies

When all of the following apply:

  1. the Products or Services provided by you do not include Resolution-Critical Activities; and
  2. the UBS party to the Agreement is established: (a) in a member state of the European Economic Area (EEA) which has implemented, or which at any time implements, the BRRD; or (b) in the UK; and
  3. the Agreement is governed by: (a) in the case of EEA established UBS party, the law of a non-EEA jurisdiction; (b) in the case of the UK established UBS party, the law of a non-UK jurisdiction.

Policy name

Business Continuity and Operational Resilience Policy

Documents

EN(PDF, 108 KB) | DE(PDF, 106 KB) | CN(PDF, 239 KB) | PT-BR(PDF, 130 KB)

 

 

When it applies

Whenever you supply BCM-Critical Services/Products, or support an Important Business Service.

Policy name

Compliance Policy

Documents

EN(PDF, 75 KB) | DE(PDF, 89 KB) | CN(PDF, 193 KB) | PT-BR(PDF, 96 KB)

 

 

When it applies

Whenever you have:

  1. any Onboarded Staff, or
  2. any Staff with access to Unpublished Price Sensitive Information.

Policy name

Cyber and Information Security (CIS) Policy

Documents

EN(PDF, 195 KB) | DE(PDF, 242 KB) | CN(PDF, 442 KB) | PT-BR(PDF, 225 KB)

 

 

When it applies

Whenever UBS determines that this Policy applies, based on the nature of Products and Services provided by you. 

Policy name

Data Protection Policy

Documents

EN(PDF, 133 KB) | DE(PDF, 174 KB) | CN(PDF, 253 KB) | PT-BR(PDF, 175 KB)

 

 

When it applies

Whenever you Process any Personal Data which is shared for the purposes of the Agreement.

Policy name

Process Agent and IVV Policy

Documents

EN(PDF, 81 KB) | DE(PDF, 84 KB) | CN(PDF, 140 KB) | PT-BR(PDF, 90 KB)

 

 

When it applies

  1. When you and/or any of your Subcontractors is at any time established in a non-EEA jurisdiction and we determine that any Products or Services provided pursuant to an Agreement are UBS ESE Material Outsourced Services; or
  2. When we determine that any Products or Services provided pursuant to an Agreement are UBS ESE Material Outsourced Services and involve IVV Relevant Staff.

Policy name

Procurement, Third Party Risk Management and Ethics Policy

Documents

EN(PDF, 84 KB) | DE(PDF, 91 KB) | CN(PDF, 187 KB) | PT-BR(PDF, 95 KB)

 

 

When it applies

At all times when you work with us.

Policy name

Records Management Policy

Documents

EN(PDF, 111 KB) | DE(PDF, 123 KB) | CN(PDF, 230 KB) | PT-BR(PDF, 130 KB)

 

 

When it applies

Whenever we determine that the Services require the creation or Processing of UBS Information on our behalf, as specified in a Record Management Appendix.

Policy name

Responsible Supply Chain Management Policy

Documents

EN(PDF, 150 KB) | DE(PDF, 166 KB) | CN(PDF, 301 KB) | PT-BR(PDF, 177 KB)

 

 

When it applies

At all times when you work with us.

Policy name

Staff Vetting Policy

Documents

EN(PDF, 143 KB) | DE(PDF, 161 KB) | CN(PDF, 306 KB) | PT-BR(PDF, 190 KB)

 

 

When it applies

The Staff Vetting Policy applies to all Category I Staff and Category III Staff (as described on our Supplier Staff Vetting website), involved in the provision of Products or Services to UBS.

Policy name

Subcontractor Policy

Documents

EN(PDF, 131 KB) | DE(PDF, 132 KB) | CN(PDF, 186 KB) | PT-BR(PDF, 120 KB)

 

 

When it applies

Whenever you use Subcontractors in the provision of any Products or Services.

Policy name

“Too Big to Fail” Policy

Documents

EN(PDF, 89 KB) | DE(PDF, 102 KB) | CN(PDF, 171 KB) | PT-BR(PDF, 106 KB)

 

 

When it applies

Whenever we determine that any Products or Services provided by you include Resolution-Critical Activities.

Policy name

Vendor Management Framework (VMF) Governance and Reporting Policy

Documents

EN(PDF, 134 KB) | DE(PDF, 153 KB) | CN(PDF, 277 KB) | PT-BR(PDF, 208 KB)

 

 

When it applies

Any time you have an Agreement with us.

 

Staff declaration forms

The Staff Declarations forms address confidentiality and related matters as per clause 8 of the UBS General Terms and Conditions. They’re available for download as editable PDF files for completion and e-signature. Please select the applicable form from the list on the right.​

Staff Declaration APAC EN(PDF, 84 KB) | CN(PDF, 211 KB)

Staff Declaration Brazil PT-BR(PDF, 699 KB)

Staff Declaration CH, EMEA EN(PDF, 642 KB) | DE(PDF, 733 KB)

Staff Declaration US EN(PDF, 652 KB)

DocuSign

No paper. No printing. No scanning. We’re using DocuSign to sign contracts electronically in some jurisdictions. We’ll kickstart the DocuSign process where it’s available for your contract. If you’re already DocuSign user, wait until you hear from us before initiating any eSignature processes.


UBS Billing Guidelines for outside counsel

The UBS Billing Guidelines detail the chargeable and non-chargeable tasks and activities for outside counsel.

UBS Billing Guidelines for Outside Counsel EN(PDF, 119 KB)

Contracting standards archive 

Here you can access decommissioned documents and older versions of the above listed documents.