How can I order cash in a foreign currency?

You can order cash in around 75 currencies and have foreign currency and Swiss Francs delivered to your door. The costs for processing, delivery and insurance for the order of Swiss Francs are 1.5% min. CHF30 / max CHF100. The order will be insured against loss or theft and is carried out by a third party.

  1. Log on to E-Banking.
  2. Navigate to “Payments > Order foreign currency”.
  3. Follow the instructions and complete the order.
  4. The cash will be delivered to you by mail within 1 to 2 working days.
  1. Log on to the Mobile Banking App.
  2. Navigate to “Menu > Payments > Order foreign currency”.
  3. Follow the instructions and complete the order.
  4. The cash will be delivered to you by mail within 1 to 2 working days.

We’ll also be happy to accept your order at one of our Multimats or in one of our branches.

Alternatively, you can place your order via our Service Line 0848 848 052 (Monday to Friday, 8:00 a.m. to 6:00 p.m.).