Getting started

1. What you need

  • Mobile number registered in Digital Banking
  • UBS Access App
  • Activation Letter
  • Digital Banking contract number
  • Mobile Banking app

Download the UBS Mobile Banking app for Android or iOS to your smartphone:

Download the UBS Access App for Android or iOS to your smartphone:

2. Activate UBS Access App 

Step 1: On the Access App setup screen, enter your Digital Banking contract number.

Step 2: Enter the four last digits of your mobile number for security messages.

Step 3: Click “Yes” for Activation Letter and “Send the SMS”.

Step 4: Enter the SMS code in the App and then the PIN found in your Activation Letter.

Step 5: Define a name for your mobile device and then define a 6-digit PIN. 

3. Login to Mobile Banking with Access App

Step 1: Open Mobile Banking App.

Step 2: Enter your Digital Banking contract number one time.

Step 3: Tap “Method” and select “Access App”.

Step 3: Tap “Login” and the Access App opens.

Step 4: Enter your 6-digit Access App PIN.

High UBS security standards

  • A PIN of your choice protects the Access App – even if you lose your smartphone.
  • The Access App always checks the security of your smartphone before you log in to Digital Banking.
  • The security code for the login is calculated automatically and transferred directly to UBS. The data transmission is protected by multi-level security.
  • The Access App is always up to date and offers optimum protection.
  • Additional safety check: new payees need to be confirmed once.